[SOLVED] Macbook suffering from exhaustive freezing.

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DigitalOp

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Jul 15, 2015
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Hey Hardware Crew,

Thanks for awesome community.

My mid 2012 Macbook has been suffering from immense slowdown, freezing and crashing as of late. When I say crashing, the computer is completely unresponsive for about 20 mins time. It's worrisome as this is my main workload computer and I need it for my mixing and video production (Pro Tools, Logic, Final Cut).

Im going to bold the important sentences since I want to go into detail.

It's gotten so I bad, Im continuously writing this post on both my Mac and an Ipad because there will be moments when my Mac just completely becomes unresponsive to keystrokes and hangs up while it takes its time to register. Lately the mouse completely becomes unresponsive. Sometimes keyboard shortcut force quit works, sometimes OSX itself is just crashing.... Ive soft rebooted with the power button at least 4 times in the past week, Thats not a good sign to me..... And I just can't think what the hell the issue is... I've backed up my data since about a week ago since I had a hunch but Im honestly thinking about a full wipe and restart. I have a Bootcamp drive that is a 130 GB partition on a 750 drive. I think this is obviously a factor in my issues.

Could it be Chrome? Has anyone had any issues with Chrome on Apple hardware? My Mac has been pretty loaded up with software from before which I need to strip down but I can't recall having these issues until Chrome came along. However, Chrome worked beautifully for me since like the beginning of this year. Now when Im using Chrome, any random click can grind my computer to a halt. Non working mouse, and a truly random loadtime to recover itself, Guaranteed pinwheel.

I truly started to notice this severe slowdown after I installed Bluestacks. Deleted that and still suffering from sudden crashes and hiccups. Its like the problem migrated to Chrome. So I deleted my cache from the beginning and I emptied my trash of about 500+ items including a couple folders of videos. I feel like its helped a little but the problem isn't fully solved.

So I moseyd over to Activity Monitor and with only 3 programs open (Activity, Chrome, Finder) , Its saying Im using 7.98 GB of my 8GB RAM!?? Should my computer be using that much ram for pretty much nothing running in the background? Im totally confused, Is this just a memory issue and its time for 16GB?

This is increasingly annoying as Im trying to start Lionbridge pretty soon. but yeah Im about ready to do a full wipe and refresh..... Any help on suspicion would be super appreciated.

I was actually able to get this typed up and posted on my Mac after about 25 mins of wasted time and 7 pinwheels in Chrome.
 
Solution
Stands to reason that if the slowdowns occurred after you installed something, that could be the culprit.
Actual ram usage in OSX is misleading, as it likes to pre-load a lot of stuff, even though the 'memory pressure' is low. Ie, My 2015 iMac i'm on now has pretty much only Safari open and it's using ~6/16Gb.

Removing all components from an app can be a PIA. Some easy options to test...
Use Disk util to verify and repair permissions. Can also do this using the recovery start up option if it can't repair certain files.
Also from the recovery startup, can re-install OSX. This won't delete of change any of your settings and can fix things sometimes.
Also use a smart monitor to check if your disk might be dying.
I don't know about Chrome on a Mac but on me wife's PC something happened and Chrome started being a resource hog. RAM usage was way up and it often brought the PC to a crawl. In the end I had to uninstall Chrome and everything associated with it. In fairness to Chrome I'm sure there was an add-on that was causing the problem. It was a challenge to get to the root of the problem.
 

mrmez

Splendid
Stands to reason that if the slowdowns occurred after you installed something, that could be the culprit.
Actual ram usage in OSX is misleading, as it likes to pre-load a lot of stuff, even though the 'memory pressure' is low. Ie, My 2015 iMac i'm on now has pretty much only Safari open and it's using ~6/16Gb.

Removing all components from an app can be a PIA. Some easy options to test...
Use Disk util to verify and repair permissions. Can also do this using the recovery start up option if it can't repair certain files.
Also from the recovery startup, can re-install OSX. This won't delete of change any of your settings and can fix things sometimes.
Also use a smart monitor to check if your disk might be dying.
 
Solution

Kissmyne

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Jan 30, 2015
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There are a variety of factors involved with slowdowns, if the issue started after installing a particular item then odds are it has to do with that software and anything else it may have installed.. kext's etc..

Easiest way to determine whether it is 3rd party software/or your own user installed software creating the issue, is by booting into Safe Boot. If the issue goes away in safe boot then it will be a matter of finding any applicablle startup items/launchagents/launchdaemons/frameworks/saved application data and deleting it and restarting your mac.

If the issue continues in Safe Boot, remove all cached data(in BOTH user and system libraries), Repair Disk Permissions.

If you are suspecting Chrome(garbage browser IMO) then I recommend deleting it. One thing I notice chrome doing a lot on Mac(And creating a problem about 60% as a result) is it ends up in your login items.. I'm not sure as to the exact reason why this would be a problem, but I have had many systems with a slow performance issue that went away after removing chrome from login items(not removing chrome from the system) and then restarting the computer.

8GB is more then enough RAM for those three apps running(by a lot). Odds are you have a runaway/damaged process that is loading with your computer.

Boot camp should not be an issue... Do these issues persist in Windows?
 

MrTuRtLe03

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Jun 20, 2012
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Chrome is a RAM hog, but it shouldn't be using THAT much RAM. After following the great advice above, you should boot into your recovery partition and run a permissions fix and verify your disc as was mentioned before. If it fails for some reason, you can always run FSCK from Single User Mode. Also, if you hold Command+D on start up it will boot you to a primitive Apple Hardware Diagnostic, it could tell you is something is wrong too.
 

DigitalOp

Reputable
Jul 15, 2015
2
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4,510
Hey everyone,

Thank you for all your replies. I appreciate everyone gathering around and sharing the knowledge. I have found my solution.

Turns out my HDD failed. A day after I made the post, my computer locked up. When I went to reboot it, it ended up hanging in the middle of the boot cycle. I immediately bought a SSD on Amazon and swapped it out. I've been really busy putting my data back in order, which brings me to a key point...

All newcomers reading this! Back up your data! Do not make a fatal mistake that could have been easily prevented. Trust that I would not have been sane had I not made a recent backup 10 days prior to my issues.

My HDD slopped itself, I lost half a drive worth of data that very second. Yeah, Im not using Chrome on my Mac anymore, gotta have Firefox for work though but I actually may just start using Safari. Since I have less space this will allow me to keep a cleaner area.

Thanks again everyone!
 
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