Hi all,
I've been having issues with Comcast and a consistent signal from them over the past 3 years.
They issued me a modem back in 2009, I bought a new router to go with it every year until 2013 when I started having drops on the brand new router. I thought it was just that specific router I bought, so when 2014 started I got a new one.
No dice, I still had the same issues, and the drops would be as frequent from every 10-15 minutes or sometimes only 1-2 times a week. This was all remedied once Comcast issued me a new Wireless Gateway in November 2014 that is a modem/router combo. This worked great with zero drops until February this year when they started back up.
Up until now, the drops in connection would be painful, but only 3 times a day at most. For whatever reason these past 4 days, I literally cannot watch a 5 minute video on youtube without my connection dropping. It also sucks because whenever I game on my PS4 I keep on getting kicked out of multiplayer matches for a split second, and by the time it takes me back to the main menu of the game, my signal is back. I rejoin the game, 1 minute later I'm dropped again, and repeat. It has become so frustrating and from what I've read online it's an issue with Comcast since most people have had technicians come to their house multiple times and nothing is resolved properly.
As of now, this is the troubleshooting log:
Wed Jul 15 17:39:06 2015 Warning (5) Dynamic Range Window violation
Wed Jul 15 17:39:05 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:24:26 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:24:15 2015 Notice (6) Honoring MDD; IP provisioning mode = IPv6
Wed Jul 15 17:24:01 2015 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.0;CM-VER=3.0;
Wed Jul 15 17:23:46 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:23:13 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:05:28 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:05:13 2015 Notice (6) Honoring MDD; IP provisioning mode = IPv6
Wed Jul 15 17:05:04 2015 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.0;CM-VER=3.0;
Wed Jul 15 17:04:38 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:02:27 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:02:21 2015 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
As of now I don't know what most of that means, but I've become so frustrated as to how I can't stay in a match for more than a minute, especially because now is my vacation from work.
Any information as to what steps I should take would be helpful, and I can provide any other info as needed.
Thanks!
I've been having issues with Comcast and a consistent signal from them over the past 3 years.
They issued me a modem back in 2009, I bought a new router to go with it every year until 2013 when I started having drops on the brand new router. I thought it was just that specific router I bought, so when 2014 started I got a new one.
No dice, I still had the same issues, and the drops would be as frequent from every 10-15 minutes or sometimes only 1-2 times a week. This was all remedied once Comcast issued me a new Wireless Gateway in November 2014 that is a modem/router combo. This worked great with zero drops until February this year when they started back up.
Up until now, the drops in connection would be painful, but only 3 times a day at most. For whatever reason these past 4 days, I literally cannot watch a 5 minute video on youtube without my connection dropping. It also sucks because whenever I game on my PS4 I keep on getting kicked out of multiplayer matches for a split second, and by the time it takes me back to the main menu of the game, my signal is back. I rejoin the game, 1 minute later I'm dropped again, and repeat. It has become so frustrating and from what I've read online it's an issue with Comcast since most people have had technicians come to their house multiple times and nothing is resolved properly.
As of now, this is the troubleshooting log:
Wed Jul 15 17:39:06 2015 Warning (5) Dynamic Range Window violation
Wed Jul 15 17:39:05 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:24:26 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:24:15 2015 Notice (6) Honoring MDD; IP provisioning mode = IPv6
Wed Jul 15 17:24:01 2015 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.0;CM-VER=3.0;
Wed Jul 15 17:23:46 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:23:13 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:05:28 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:05:13 2015 Notice (6) Honoring MDD; IP provisioning mode = IPv6
Wed Jul 15 17:05:04 2015 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.0;CM-VER=3.0;
Wed Jul 15 17:04:38 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:02:27 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Wed Jul 15 17:02:21 2015 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
Response received - T3 time-out;CM-MAC=cc:03:fa:ca:98:c5;CMTS-MAC=00:1d:45:70:5f:38;CM-QOS=1.1;CM-VER=3.0;
As of now I don't know what most of that means, but I've become so frustrated as to how I can't stay in a match for more than a minute, especially because now is my vacation from work.
Any information as to what steps I should take would be helpful, and I can provide any other info as needed.
Thanks!
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