The driver detected a controller error on \Device\Ide\IdePort0.

benpc99

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Jul 17, 2015
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so basically i've had this problem for around 2 ~ months or so now,

i've had my PC reformatted, Cleaned on the inside (fans ect)
^ it was happening before this)

I've noticed that when i play the game's i do (CS:GO, H1Z1)

my computer Crashes, along with the game, for 1-2 minutes, then it comes back.

There is 100's of threads about this on other websites but im not sure what the issue is.

I've been told its something to do with my Motherboard, but i've got no idea.

My PC specs:

Windows 7 Professional
Manufactuer : ASUSTeK
Processor: AMD FX(tm)-6100 Six-Core-Processor @ 3.30 GHz
Ram: 16.0 GB
64-bit System

Other: Pretty sure this is the MB i have: M5A78L-M/USB3 (Asus)


BIOS Version/Date American Megatrends Inc. 1401, 28/08/2012
Hardware Abstraction Layer Version = "6.1.7601.17514"
Boot Device \Device\HarddiskVolume2
SMBIOS Version 2.5


But basically this
The driver detected a controller error on \Device\Ide\IdePort0. Error, has 5000+ in my event viewer, and i'm pretty sure this is the cause of my problem.


If i'm correct, whatever is causing the problem is corrupting on all of my Drives


If you're familiar with steam, that's what i use.
I've reinstalled multiple times also.

I have 4 drives, (C:)- 438GB (D:)- 31.5GB (E:) - 99.9MB (F:)-461GB


I'd appreciate any possible help, it's just depressing that i cant come home from work and play a game i enjoy.
 
Solution
Hey there, benpc99.

I'd recommend that you backup any important data which you might have on your drive, just to be on the safe side. After that go ahead and download the HDD manufacturer's diagnostic tool to test the drive, to see what's the situation with it. You could be getting this error due to a lot of reasons so you'll need to exclude them one by one. If everything looks OK, it might not be the drive, but a faulty SATA port/cable, that's why I'd suggest that you try the HDD with a different computer or at least with a different SATA port/cable on yours, to see if the same thing happens again.
This could also be a motherboard related issue as you've already mentioned, so if you do everything suggested and still have no clue on...
Hey there, benpc99.

I'd recommend that you backup any important data which you might have on your drive, just to be on the safe side. After that go ahead and download the HDD manufacturer's diagnostic tool to test the drive, to see what's the situation with it. You could be getting this error due to a lot of reasons so you'll need to exclude them one by one. If everything looks OK, it might not be the drive, but a faulty SATA port/cable, that's why I'd suggest that you try the HDD with a different computer or at least with a different SATA port/cable on yours, to see if the same thing happens again.
This could also be a motherboard related issue as you've already mentioned, so if you do everything suggested and still have no clue on what could be causing the error - I'd recommend that you contact the motherboard manufacturer's customer support and ask for further assistance.

Hope that helps.
Boogieman_WD
 
Solution

Lightness

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Mar 19, 2015
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I already bought another HDD. I'm just waiting the delivery. I read an article from Microsoft's TechNet about the event 11 and it has been said that it's more likely to be a HDD issue than a mobo issue. I hope it's my HDD.

Thank you for your answer, good friend. :)
 
Sure thing, mate. :)
You could however try the drive with a different computer or with this one, by connecting it either externally (via a SATA to USB adapter, external enclosure, a docking station) or internally via a SATA connection and test it with a diagnostic tool, to see if the drive has any errors or bad sectors.
 

dancomputerman

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Feb 25, 2016
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I agree with others that you should get a tool to take a look at the drives health. Most of the time this is a hardware issue with the drive itself. Find a tool that will let you pull the SMART values and see what you see. If SMART values are in the red then its time to RMA/replace the drive.
 

Lightness

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Mar 19, 2015
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Now there is a error on Windows System Logs saying that "the driver detected a controller error on \Device\Harddisk1\DR2. lol
The source is Disk and the Event ID is 11.

Yeah, my HD is going to die soon. Good thing is that I already bought a new one and have my backup. :)
Thanks for your answers, guys. Tom's Hardware forums rules! :D