My uncle has been having problems with his DSL internet connection and had to call his ISP multiple times. Nearly every time he had to press the resest button on the back of the modem (for 90 seconds), and log back in through the modem/router options page in his browser just to get back online.
One of these times, he was fiddling around with the settings and clicked the Reset Gateway option--which seemed to revert the device back to factory settings. He had to re-enter the device access code and some other settings guided by his ISP on the phone.
My question is two-fold: What can be causing such a bad connection?--is that just the nature of his older DSL wiring ('cause it's a new router and modem that he's using)?
What does resetting the gateway actually do?
One of these times, he was fiddling around with the settings and clicked the Reset Gateway option--which seemed to revert the device back to factory settings. He had to re-enter the device access code and some other settings guided by his ISP on the phone.
My question is two-fold: What can be causing such a bad connection?--is that just the nature of his older DSL wiring ('cause it's a new router and modem that he's using)?
What does resetting the gateway actually do?
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