Local area connection doesn't have a valid ip configuration

Canoeee · Jul 17, 2015

Hi.
So this is my first time on the forums so I hope all goes well.
So I have been having this problem with my internet/computer disconnecting every 1 or 2, when running a troubleshoot it comes up with 'Local area connection doesn't have a valid ip configuration'. I have no idea how to fix this. I use a ethernet cable, it doesn't happen on any other devices and it has only been happening over the pass week.
Things I have tried:
- Running mulitple virus scans
- Delete all programs that I no longer use.
- Made sure everything is plugged in.
- Tried disabling IPv6.
- Read through mulitple other threads on other websites.
If you need any other infomation I will try and get it just let me know and hopefully this problem can be fixed

-Mitchell
-Mitchell

gbb0330 · Jul 17, 2015

Canoeee :

Hi.
So this is my first time on the forums so I hope all goes well.
So I have been having this problem with my internet/computer disconnecting every 1 or 2, when running a troubleshoot it comes up with 'Local area connection doesn't have a valid ip configuration'. I have no idea how to fix this. I use a ethernet cable, it doesn't happen on any other devices and it has only been happening over the pass week.
Things I have tried:
- Running mulitple virus scans
- Delete all programs that I no longer use.
- Made sure everything is plugged in.
- Tried disabling IPv6.
- Read through mulitple other threads on other websites.
If you need any other infomation I will try and get it just let me know and hopefully this problem can be fixed

-Mitchell
-Mitchell

open command prompt
run the following command and post the results here

ipconfig /all

Canoeee · Jul 17, 2015

Ipconfig/all =

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mitchell>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mitchell-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I218-V
Physical Address. . . . . . . . . : D0-50-99-32-B1-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7cd8:a021:c0f4:d27b%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.75(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, 17 July 2015 2:27:54 PM
Lease Expires . . . . . . . . . . : Friday, 17 July 2015 3:27:53 PM
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DHCPv6 IAID . . . . . . . . . . . : 265310361
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-02-C4-2D-D0-50-99-32-B1-9A

DNS Servers . . . . . . . . . . . : 10.0.0.138
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
gateway

Tunnel adapter isatap.gateway:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Mitchell>

gbb0330 · Jul 17, 2015

Canoeee :

Ipconfig/all =

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mitchell>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Mitchell-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : gateway
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I218-V
Physical Address. . . . . . . . . : D0-50-99-32-B1-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::7cd8:a021:c0f4:d27b%12(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.75(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, 17 July 2015 2:27:54 PM
Lease Expires . . . . . . . . . . : Friday, 17 July 2015 3:27:53 PM
Default Gateway . . . . . . . . . : 10.0.0.138
DHCP Server . . . . . . . . . . . : 10.0.0.138
DHCPv6 IAID . . . . . . . . . . . : 265310361
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-02-C4-2D-D0-50-99-32-B1-9A

DNS Servers . . . . . . . . . . . : 10.0.0.138
NetBIOS over Tcpip. . . . . . . . : Enabled
Connection-specific DNS Suffix Search List :
gateway

Tunnel adapter isatap.gateway:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Mitchell>

open a web browser and go to 10.0.0.138
let me know what's there

Canoeee · Jul 17, 2015

http://prntscr.com/7tzcxx

A screenshot of the page.

gbb0330 · Jul 17, 2015

Canoeee :

this device - 10.0.0.138 - provides you with the IP configuration - the DHCP server, its also your internet gateway, and your DNS server, translates names like Mitchell-PC into IP addresses like 10.0.0.75.

can you log into it?

Canoeee · Jul 17, 2015

Yes I'm logged on to the gateway if thats what you mean.

gbb0330 · Jul 17, 2015

Canoeee :

whats the make and model?

Canoeee · Jul 17, 2015

Technicolor TG587n v3

I did just notice that when I go to advanced that this comes up: http://prntscr.com/7u0b0f

gbb0330 · Jul 17, 2015

Canoeee :

is your computer plugged straight into it with a cable?

Canoeee · Jul 17, 2015

Yes, an ethernet cable runs through my wall.

gbb0330 · Jul 17, 2015

Canoeee :

that's strange.

on that web page, click around, try to find anything related to DHCP, or any page with a lot of IP addresses, and post a screenshot

Canoeee · Jul 17, 2015

http://prntscr.com/7u0r1e
http://prntscr.com/7u0r87

One of these maybe, ill keep looking around and I might even contact my isp.

gbb0330 · Jul 18, 2015

Canoeee :

yes, second screenshot - click on local network, take a screenshot

Canoeee · Jul 18, 2015

http://prntscr.com/7u120f

gbb0330 · Jul 18, 2015

Canoeee :

all those settings appear to be correct.

describe in more detail the disconnect. how long does it last, is it during gaming, web browsing, video watching?
any changes to the network icon in the bottom right corner?

Canoeee · Jul 18, 2015

It happens every hour or so. The times that it has disconnectted was watching videos and or playing games. When it happens the bottom right corner where the network is goes from being a plug next to the pc to a warning sign next to it. When it first started happening I would be offline for 10 minutes and now if I troubleshoot the connection it does something that says resetting local adapter or something like (next time it happens I will get a screenshot) and then I would come back online. Another way of reconnecting is restarting my computer.

Canoeee · Jul 18, 2015

http://prntscr.com/7u16nf

Thats the only screenshot I could get if it helps.

gbb0330 · Jul 18, 2015

Canoeee :

Canoeee · Jul 18, 2015

Ok so I just tried that I will wait for a bit and give an update if this worked or not. By the way thanks for all of your help so far.

Canoeee · Jul 18, 2015

So its still happening about to talk to my isp.

Canoeee · Jul 18, 2015

Couldn't get a hold of my isp. Any other solutions?

gbb0330 · Jul 18, 2015

Canoeee :

when you get disconnected, open 2 command prompts and run the following commands, one in each window.

ping 10.0.0.138

and

ping 8.8.8.8

let me know the results, specifically % lost packets at the end.

JasonPDK · Jul 18, 2015

Do you lose the connection on any other devices?

You could assign a static IP to your PC. Follow this.

For the IP settings use:
IP Address: 10.0.0.140 - the last number can be any number between 1 and 254, I just chose this because it's outside of your DHCP range.
Subnet Mask: 255.0.0.0
Default gateway: 10.0.0.138

Preferred Dns Server: 10.0.0.138
Alternate DNS Server: 8.8.8.8

Canoeee · Jul 19, 2015

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mitchell>ping 10.0.0.138

Pinging 10.0.0.138 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 10.0.0.138:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Mitchell>ping 10.0.0.138

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Mitchell>ping 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Mitchell>

Local area connection doesn't have a valid ip configuration

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