MSI Gaming 5 Z97 ATX won't post anymore 00/D0 code

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DaJoses

Reputable
Jul 1, 2015
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4,510
Hi guys having a problem with my new build at the moment.

First things first I tested the mobo (CPU+GPU+2 Sticks RAM) outside the case on a non-conductive surface. It booted fine cycled through a couple of codes, however as this is my first build I did not think to check the display output (this becomes important later).

Put everything together in the case - fans, HDD, SHDD etc, all connectors were solid. After this I attempted to boot it with a display this time (fans, HDD, SHDD etc. kicked into life). However the Power LED didn't light up on the case. No display output. Took out the mobo, booted to find the 00 (or D0, LED isn't clear.) Here are the steps I've taken since:

1. Disconnected each component (excluding CPU), one by one, trying to boot after each step, no luck - still 00
2. Reseated the CPU several times - boot - 00
3. Checked for bent pins, nothing - boot - 00
4. Cleared CMOS several times - boot - 00
5. Bought a PSU tester - PSU is looks fine (can post readings if it helps)
6. Tried 1 stick of RAM in every slot - boot - 00
7. Bought a buzzer/beeper - no beeps

Three things I've noticed, when resetting the CMOS I shorted the jumpers to find a blue light right next to it would turn on and remain solid (according to the manual this is debug mode) for as long as I kept the screwdriver there. Also regarding the CMOS the blue light in the possible 20 times I tested each component (boot/reboot) that light flashed on twice after turning off the PSU.

Anyway my build is:

i7 4770k
MSI Gaming 5 Z97 ATX
16GB (2x8GB Kingston HyperSavage 1600 MHz)
Seagate 2TB SHDD
WD Carviar Blue 320GB HDD
CPU Fan: Cooler Master T2
Case Fan: Cooler Master LED 80mm
PSU: XFX XXX PRO650W
GPU: EVGA 780 ACX

Currently everything is unplugged from the mobo, CMOS is out.

Also would a dead CMOS battery cause an error (I know a mobo can boot without one)

Any help is greatly appreciated.
DaJoses

UPDATE: Plugged in PSU and CMOS, still getting a 00 code
 
Solution
synphul
There is no 00 code, there is however a D0 which the manual says is a late cpu initialization. You already tried the ram with no success. It shouldn't need a bios update since the motherboard came out along with the 4770k, it's not even a haswell refresh/devil's canyon. Not to mention I doubt you could do anything with the bios anyway if it won't even post.

Try removing the cooler and carefully remove the cpu from the socket and inspect the socket for any abnormal bent pins. Otherwise you may have to rma it. Seems to be a real common problem with these boards. A lot of people getting D0 codes, some having to go through multiple rma's to get a good board.

After all the testing you've done yourself, if it were me I'd rma the thing. For...
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synphul

synphul

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Mar 11, 2011
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There is no 00 code, there is however a D0 which the manual says is a late cpu initialization. You already tried the ram with no success. It shouldn't need a bios update since the motherboard came out along with the 4770k, it's not even a haswell refresh/devil's canyon. Not to mention I doubt you could do anything with the bios anyway if it won't even post.

Try removing the cooler and carefully remove the cpu from the socket and inspect the socket for any abnormal bent pins. Otherwise you may have to rma it. Seems to be a real common problem with these boards. A lot of people getting D0 codes, some having to go through multiple rma's to get a good board.

After all the testing you've done yourself, if it were me I'd rma the thing. For the price they charge for these boards a customer should expect them to work and not have to diagnose them to death. Hopefully they can get you a working replacement fairly quick.

One of the reasons I sometimes wonder how these boards make it to the top of the 'best' list half the time. They may have great specs but I don't think msi/asrock have their quality under control quite like asus/gigabyte do. There's more to a 'good' board than performance such as quality control.
 
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Solution
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DaJoses

Reputable
Jul 1, 2015
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0
4,510
Thank you very much to both of you.

I've started the RMA process and I will let you guys know what happens. Hopefully I'll luck out and my second board will be in good working order, we'll just see how it goes. I guess I'll avoid MSI with my next build in a couple of years time.
 
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BiG_WiLLy_Dee

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Mar 13, 2014
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Hi I'm having the exact same issue.. can you give me an update on what happened with you and the solution you found? Thanks
 
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BrookenG

Commendable
Sep 14, 2016
10
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1,520
Even though I realize this is an older post, maybe it will help someone in the future. I had this problem after a apparently failed bios update. I tried every trick as far as using a USB or a CD to restore it. Much to my amazement I got the CH341a programmer off of eBay. I removed the SMD bios chip which for this board is a MX25L6473E and soldered it to the adapter board that came with the programmer. It read the chip, I was surprised I have to admit. So I erased it and loaded the BIOS file into the programmer and wrote it to the chip. I went back to the original bios the board shipped with. I ran the verify function and then re read the chip. Went into DOS and ran FC to compare the contents and said they were identical. I used a small SMD soldering station to remove it from the adapter board and resoldered it to the motherboard. I told myself Do you actually have any hope that that could work ? I answered myself with hell no but it was fun. Well .....it worked , the post code display came alive , went into BIOS and on into windows. MSI told me it was time to retire the board.......but for less than 10 dollars and some tedious solder work I proved it can be done. If it worked on this board it will likely work on any other.
 
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