- Dec 3, 2014
- 71
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Particular laptop is a Dell Studio 1737, but there's a reason why I didn't put that in the header:
I've seen mention of this -exact- problem with other laptops, including Lenovo. The list of non-working keys is always the same: "t", "y", backspace, shift (the one on the left does not work, the one on the right side does).
I'm guessing that those keys must share a common connection, and that the internal ribbon connector is either dirty or otherwise damaged. Or perhaps a certain brand of keyboard is used in all, and it's prone to this particular failure mode. Just odd that there are so many cases where it's these particular keys.
Details: No liquid spills; this occurred spontaneously. It occurs in all applications. Nothing odd shows up in device management. I did try to vacuum the keyboard, then tried blowing air and cleaning dust to the extent that I could. This is electrical.
I'd like to gather as much info before opening the laptop. Best to have any necessary parts lined up in advance.
I've seen mention of this -exact- problem with other laptops, including Lenovo. The list of non-working keys is always the same: "t", "y", backspace, shift (the one on the left does not work, the one on the right side does).
I'm guessing that those keys must share a common connection, and that the internal ribbon connector is either dirty or otherwise damaged. Or perhaps a certain brand of keyboard is used in all, and it's prone to this particular failure mode. Just odd that there are so many cases where it's these particular keys.
Details: No liquid spills; this occurred spontaneously. It occurs in all applications. Nothing odd shows up in device management. I did try to vacuum the keyboard, then tried blowing air and cleaning dust to the extent that I could. This is electrical.
I'd like to gather as much info before opening the laptop. Best to have any necessary parts lined up in advance.
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