First computer build random shut downs

Geluatrum · Jul 18, 2015

CPU: Intel Xeon E3-1231 V3 3.4GHz Quad-Core Processor
Motherboard: Asus H97-PLUS ATX LGA1150 Motherboard
Memory: Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory
Storage: Samsung 850 EVO-Series 250GB 2.5" Solid State Drive
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA GeForce GTX 960 2GB SuperSC ACX 2.0+ Video Card
Power Supply: XFX 550W 80+ Bronze Certified ATX Power Supply
Operating System: Microsoft Windows 7 Home Premium SP1 OEM (64-bit)

When I'm running League of Legends , have 14+ tabs open Google Chrome or am running the furmark stress test my screen loses connection, I hear a loud grating sound and everything else seems to be running fine the fans are on. After I shut my computer down and turn it on again I get a message on my screen saying please power down and connect the pcie power cable for this graphics card. On the event viewer it says it is related to kernel-power 41 bugcheck code 278.

datguy20 · Jul 18, 2015

Just like your motherboard told you to, have you connected the PCI cable to your graphics card?

Here's the official support page for that specific error https://support.microsoft.com/en-us/kb/2028504

Geluatrum · Jul 18, 2015

I have connected it, this error only presents itself after the screen has lost connection. I then turn off the computer and am presented with this message. The computer has still shut down and after checking my event log it shows as kernel-power 41 bugcheck code 278 as a critical errror , this is always preceded by a warning \Driver\WUDFRd failed to load for the device ACPI\PNP0A0A\2&daba3ff&1

Geluatrum · Jul 19, 2015

crash dump file: C:\Windows\Minidump\071815-5163-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x833128)
Bugcheck code: 0x116 (0xFFFFFA80073584E0, 0xFFFFF880050FB128, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 353.30
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 353.30
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 353.30 , NVIDIA Corporation).

This is what I get after running who crashed

Geluatrum · Jul 19, 2015

Whenever I try and install the case wall it shows the error message please power down and connect the pcie power cable for this graphics card. Here are some pictures of the computer just to make sure my wiring is not wrong http://i.imgur.com/p7Kdnjj.jpg http://i.imgur.com/Eyi2abx.jpg

datguy20 · Jul 19, 2015

That's a GPU driver issue. Have you done a clean uninstall/resinstall? I'd recommend using http://www.guru3d.com/files-details/display-driver-uninstaller-download.html to uninstall, then make sure you download the most up-to-date driver from the Nvidia website. Here's the link for your GPU driver http://www.nvidia.com/download/driverResults.aspx/86504/en-us

Your wiring looks fine, although the PCI cable sort of looks like it's not pushed in all the way. Maybe it's just the angle though, but it doesn't look flush against the connection.

Geluatrum · Jul 19, 2015

I did the DDU uninstall and downloaded a driver version which seemed more stable 350.12 and no problems since then ran the furmark test for 20 minutes, watched videos and played a whole game of league and it seems stable now.

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