Help! Internet issues all over the place!

suzyduke

Distinguished
Dec 14, 2011
2
0
18,510
I am having so many problems with my internet connection. Most noticed on my wireless but also on my hard-wired. ISP says it's not a issue on their end. Linksys (my router) wants me to pay them a service contract for their tech advice. I have no experience at internet issues. Everyone just wants me to buy new equipment. I don't want to spend money on new modem and router until I know what causes the issues Im having now. I hope I can post pictures to show what is happening. Dropped connection and extrememly slow internet are is the main concern. Constantly dropping connection on my wirelss, and i beleive on my hard wired connection as well.
 
Solution
First test the connection directly to the modem, bypass the router. If that has a solid signal for you, re-connect the Router, reset it to factory defaults (you will need to setup the wireless connection again) and check for a firmware update, it should be in the options on the router setup page.

If that does not help you, but the modem was working fine, replace the router.
First test the connection directly to the modem, bypass the router. If that has a solid signal for you, re-connect the Router, reset it to factory defaults (you will need to setup the wireless connection again) and check for a firmware update, it should be in the options on the router setup page.

If that does not help you, but the modem was working fine, replace the router.
 
Solution