New sound card plays sound but my mic doesn't work?

JollyJed · Jul 20, 2015

Hey guys,

I bought myself an 'Asus Xonar DG PCI' sound card and installed it today along with the driver but unfortunately its not picking up my mic.. it will play sound but my mic wont work :/ the mic on the headset works perfectly fine as i have tested it on my laptop..

What have i done wrong?

Thanks guys

boosted1g · Jul 20, 2015

Check stupid stuff first, is mic in the mic port, and is it in all the way?

What program are you using to test the mic?

Vahe Bro A · Jul 20, 2015

you see the Sound icon on the bottom right corner of Window's. Right click it and go to Recording Device. Tell me if the Microphone is Checked green

vilikas55 · Jul 20, 2015

Hello, Jed.

I assume you run on Windows OS, if not - I am not at power to help you.

I might sound a bit naive, but have you tried fiddling with your sound settings? You can access those in your Notification area, right from task-bar by right-clicking White Speaker Icon and selecting recording devices. When you open the window select recording tab and try speaking into microphone. If you see white bars filling up on one of the rows - click that row and press "Set Default". Also try to reinstall the sound card (remove drivers, take out card, boot pc, shut down pc, put in the soundcard and install drivers) - always worth trying. Then again you could try to install the sound card into your other PC or friend's computer to check if the sound card is at fault, hence making it returnable for warranty. I hope you

JollyJed · Jul 20, 2015

Hey guys heres a gyazo of my recording devices - http://gyazo.com/acebf705c0210848beb5cc1f770e553f

when i speak the green bar doesn't move at all which makes me even more confused. The sound card is playing sound fine it just won't receive any sound from the mic

JollyJed · Jul 20, 2015

As for testing the mic i have just been trying to set it up on teamspeak and using recording devices

vilikas55 · Jul 20, 2015

JollyJed :

Did you connect the Mic cable to the sound card you bought and not in the integrated Motherboard's? Just doublecheck, because I've had similar solution myself

SpaceAce912 · Jul 20, 2015

Hey I had the same issue with a creative soundblaster card.

If your sound card has an audio panel interface program thing where you can adjust bass/treble/speaker settings open it and look for a tab that deals with the cards INPUTS. This is where i had to tell it that I had plugged a microphone into the jack. Weird but it started working instantly. Hope this helps!!

See the image where there is a tab for the input jacks---second to last option?

JollyJed · Jul 20, 2015

Both wires are definitely connected to the sound card mate, am i right in saying that the only cable that needed to be connected to the sound card is the HD AUDIO cable and nothing else

JollyJed · Jul 20, 2015

SpaceAce912 :

I have something called Xonar DG Audio center, was it something like that?

Vahe Bro A · Jul 20, 2015

GO into your Bio's and Disable the Onboard Sound. It could be the situation.

Vahe Bro A · Jul 20, 2015

SHould say ONboard Audio - Enable Disable

SpaceAce912 · Jul 20, 2015

JollyJed :

It could be for your card. Open that up and look for anything related to your inputs (plugs) and microphone options.

I had to select it as my mic through the windows "Recording Devices" AND through my sound card options.

JollyJed · Jul 20, 2015

Vahe Bro A :

All i could disable was Onboard HD Audio which hasn't changed a thing unfortunately!

JollyJed · Jul 20, 2015

SpaceAce912 :

unfortunately there is nothing for inputs

- http://gyazo.com/29bf553059cd05b6164149cf149311f4

JollyJed · Jul 20, 2015

uninstalled and reinstalled the driver as well as taking it out of the motherboard and back in but it still isn't working :/

Vahe Bro A · Jul 21, 2015

you should call Asus for assistance. they will guid you threw all the trouble shootings and if nothing works then they will tell you that it's the card.

JollyJed · Jul 21, 2015

Well i also bought a usb think that has 2 jack inputs to plug a headset in and its giving me the same problem, i can hear sound through it but my mic wont work :S

littleboat · Jan 11, 2018

im having the same problem as he.... i couldnt rly solve it aswell

littleboat · Jan 11, 2018

ohh wait found the problem
https://www.youtube.com/watch?v=uFtNK6iAF2Q
hope it helps :3

New sound card plays sound but my mic doesn't work?

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