Unable to copy files from Maxtor One Touch4 to another external hard drive

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rosiestar

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Jul 22, 2015
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I tried copying backup files from my Maxtor OneTouch4 to another external harddrive, and I got this message: "an unexpected error is keeping you from copying the file.... Error 0X80070570 - the file or directory is corrupted or unreadable." However, I am able to open the photos from the Maxtor and work on them in Adobe which is on my C drive.

Is there a trick to copying all the files to another external hard drive?
 
Solution
D_Know_WD
You can test the problematic drive with some of the tools in the link I've provided or go to its manufacturer's website and download a brand specific testing tool.
In case the results show that the HDD is unhealthy(bad sectors for example, I wouldn't advise you to store important data on it.
One thing you can try is to write zeros on the drive(some third party tools can do that) and see whether the issue persists. Keep in mind that this is a data destructive process.

Cheers,
D_Know_WD
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
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Hi there rosiestar,

Does this happen with all the files? In case it doesn't, it may be a good idea to back them up.
After that, you can run disk check on both drives and try to transfer the files again. Here's how: http://windows.microsoft.com/en-us/windows-vista/check-your-hard-disk-for-errors

Then, you can test the drive with some of these tools: http://www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility
The results should provide a S.M.A.R.T. report which will show the overall health status of the drive.

Cheers,
D_Know_WD
 
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R

rosiestar

Reputable
Jul 22, 2015
2
0
4,510
Yes, it happens with any file folder that I try to put on it. (Although, it looked like it would accept photos that were not in a folder. It wouldn't let me make a new folder) But, it turns out that it's not the Maxtor OneTouch that was the problem.

Apparently, it's the Seagate FreeAgent GoFlex external hard drive that is the problem. I bought two of them a couple years ago and didn't check this one until now. (Big Mistake!) I imagine that it was a bad hard drive to begin with.

Thanks for the links. When I tried the first one, it looked like it was going to check the disk, but then nothing happened. Seagate's files didn't work either.

Is there anyway to work with a hard drive that was probably bad to begin with?
 
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D_Know_WD

D_Know_WD

Judicious
Jul 30, 2014
6,633
3
35,960
You can test the problematic drive with some of the tools in the link I've provided or go to its manufacturer's website and download a brand specific testing tool.
In case the results show that the HDD is unhealthy(bad sectors for example, I wouldn't advise you to store important data on it.
One thing you can try is to write zeros on the drive(some third party tools can do that) and see whether the issue persists. Keep in mind that this is a data destructive process.

Cheers,
D_Know_WD
 
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