Orange Screen of Death with XFX R9 280x - Please Help

Syfen88

Reputable
Jul 22, 2015
1
0
4,510
Hi everyone,

I currently own an XFX R9 280x graphic card and I have encountered a problem with my PC. The issue is as follows:

- When I browse the internet, use any program, watch Youtube videos or listen to music; at times I receive the orange screen of death with vertical lines displaying down my screens. (I have provided photos)
- Sometimes when this issues occurs the audio or music keeps playing in the background, sometimes the audio turns into static.
- This never occurs when I am gaming, only when I am not playing any game.
- When this occurs I hit the restart button on my PC and when it loads back up my computer is fine.

I have done a little research on my issue and from the advice that I have read I have:

- Re-formatted and installed a fresh copy of Windows 8.1
- Installed and updated the latest version of the 'AMD Catalyst' drivers and software.
- Purchased a copy of 'CC Cleaner' and am constantly cleaning my PC.
- Purchased 'Driver Fusion' on steam to make sure all my drivers for my hardware are up to date.
- Monitored my GPU and CPU temperatures during gaming and browsing and they are fine.
- Updated my UEFI BIOS to current (being 1.4)

At the moment I believe that the video card may be faulty; but I don't understand why it is fine when its gaming. When I wish to browse the internet or use any program I have to open up a game in windowed mode and leave it running on one of my screens; if I do this the issue doesn't appear!

Below I have listed my complete PC specs:

CPU: Intel i5 4460
CPU Cooler: Coolermaster Seidon 120V Plus
Motherboard: Asrock Z97M-ITX/ac
RAM: G. Skill (2x4GB) DDR3 1600MHz Dual Channel
GPU: XFX R9 280x (3GB GDDR5) [Core Clock: 1000 MHz / Memory Clock: 1500 MHz]
OS: Windows 8.1 (64 bit)
PSU: Silverstone Strider Essential 600W (80 PLUS Bronze certification)
HDD: 2x Samsung Evo 128GB SSD
1x Western Digital Blue (1TB Hard Drive)
Optical: LG Optical Drive
Case: Bitfenix Prodigy ITX

Links to the uploaded photos of the issue:

http://postimg.org/image/nrpv3dx5b/
http://postimg.org/image/rpd4ssjyn/
http://postimg.org/image/foros2cjz/

I would really appreciate any thoughts, views and advice. I sincerely thank you in advance!
 

XFX_Support

Distinguished
Hello,

are you noticing any flickering before this event? it could be a 2d flickering issue where your mobo is unsure of the video cards idle state which can confuse some mobos.

Please PM me your ticket # from xfxsupport or the serial# and ill see which is the newest bios to fix that issue. If not, you can always revert to original and RMA it for warranty servicing. Did you try swapping ram sticks or taking half of your ram out to be sure?