- Jan 31, 2012
- 33
- 0
- 18,540
My new computer build for my son is incredibly unstable. It will *sometimes* boot, sometimes even get into windows, but will freeze somewhere in the process everytime. It is currently unusable. I've read the sticky and checked everything out that I could.
Here are the components:
CPU :Intel Core i5-4690K Processor 3.5 GHz LGA 1150 BX80646I54690K
MB: Gigabyte H97 Extreme LGA 1150 Motherboard GA-H97M-D3H (micro ATX)
RAM: Corsair Vengeance 8GB (2x4GB) DDR3 1600 MHz (PC3 12800) (low profile)
Cooler: Cooler Master Hyper 212 EVO (yes I used a pea sized amount of Arctic silver 5)
HD: Samsung 850 EVO 250GB
Video: MSI Computer Graphics Card GTX 960 2GD5T OC
Optical Drive: LG Internal UH12NS30 BD-ROM Blu-ray Optical Drive
Case: Corsair Obsidian 350D
Wireless: TP-LINK TL-WN851ND Wireless N300 PCI Adapter
OS: Windows 8.1 64 bit system builder
PSU: SeaSonic G Series 550-Watt ATX12V/EPS12V SLI Ready CrossFire Ready 80 PLUS GOLD
I put the system together on an anti static mat, properly grounded, in a climate control area (about 50% humidity). Everything went together smoothly, probably the easiest build I've ever done.
Here are the problems I encountered in the order they happened:
It booted the first time, was able to start the windows installation process, and then the process halted on the windows 8.1 loading screen after the initial reboot. I let it sit for more than 30 minutes with no action. When I rebooted it (by holding the power button till it turned off) I got a bluescreen (DPC_WATCHDOG_VIOLATION). It wouldn't complete the installation process.
I got into the MB bios and used the " Optimal Settings" menu item. Then I attempted to reinstall windows. The process failed again, this time crashing when I was trying to pick a name for the PC (this is further than the previous attempt). Rebooting would freeze at the windows loading screen.
I opened the case (with the power cord unplugged.) and changed the SATA ports that both the SSD and the Optical drive were using. (I was using 4 and 5, moved them to 2 and 3). This time the installation process finished and I was able to get as far as installing chrome on the system and running a network speed test online (172Mbps which I was happy with), but the system freezes after 3-4 minutes of use and needs a hard reboot to come back.
After one of the reboots I went into the bios and saw that the processor temps were around 40-45C, this seems normal to me. I checked that the bios on the MB was the latest available. All the power connectors are firmly in.
I'm at a loss for what to do next. Like I've said, I've checked everything on the sticky, so not sure where to go from here.
[UPDATE]: I used the HWInfo tool and the cores are running between 30-35. I noticed in trying to connect to wifi to try to download the Samsung firmware update tool that the machine seemed to freeze when connecting. So moving on to the next advice in this thread (thank you MarkW and Mudpuppet) I removed the Wifi card. For now I've been able to run the machine for 40 minutes (so far) without having it crash. Next I'll attach a wired connection and cross my fingers.
Here are the components:
CPU :Intel Core i5-4690K Processor 3.5 GHz LGA 1150 BX80646I54690K
MB: Gigabyte H97 Extreme LGA 1150 Motherboard GA-H97M-D3H (micro ATX)
RAM: Corsair Vengeance 8GB (2x4GB) DDR3 1600 MHz (PC3 12800) (low profile)
Cooler: Cooler Master Hyper 212 EVO (yes I used a pea sized amount of Arctic silver 5)
HD: Samsung 850 EVO 250GB
Video: MSI Computer Graphics Card GTX 960 2GD5T OC
Optical Drive: LG Internal UH12NS30 BD-ROM Blu-ray Optical Drive
Case: Corsair Obsidian 350D
Wireless: TP-LINK TL-WN851ND Wireless N300 PCI Adapter
OS: Windows 8.1 64 bit system builder
PSU: SeaSonic G Series 550-Watt ATX12V/EPS12V SLI Ready CrossFire Ready 80 PLUS GOLD
I put the system together on an anti static mat, properly grounded, in a climate control area (about 50% humidity). Everything went together smoothly, probably the easiest build I've ever done.
Here are the problems I encountered in the order they happened:
It booted the first time, was able to start the windows installation process, and then the process halted on the windows 8.1 loading screen after the initial reboot. I let it sit for more than 30 minutes with no action. When I rebooted it (by holding the power button till it turned off) I got a bluescreen (DPC_WATCHDOG_VIOLATION). It wouldn't complete the installation process.
I got into the MB bios and used the " Optimal Settings" menu item. Then I attempted to reinstall windows. The process failed again, this time crashing when I was trying to pick a name for the PC (this is further than the previous attempt). Rebooting would freeze at the windows loading screen.
I opened the case (with the power cord unplugged.) and changed the SATA ports that both the SSD and the Optical drive were using. (I was using 4 and 5, moved them to 2 and 3). This time the installation process finished and I was able to get as far as installing chrome on the system and running a network speed test online (172Mbps which I was happy with), but the system freezes after 3-4 minutes of use and needs a hard reboot to come back.
After one of the reboots I went into the bios and saw that the processor temps were around 40-45C, this seems normal to me. I checked that the bios on the MB was the latest available. All the power connectors are firmly in.
I'm at a loss for what to do next. Like I've said, I've checked everything on the sticky, so not sure where to go from here.
[UPDATE]: I used the HWInfo tool and the cores are running between 30-35. I noticed in trying to connect to wifi to try to download the Samsung firmware update tool that the machine seemed to freeze when connecting. So moving on to the next advice in this thread (thank you MarkW and Mudpuppet) I removed the Wifi card. For now I've been able to run the machine for 40 minutes (so far) without having it crash. Next I'll attach a wired connection and cross my fingers.
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