xfx r7 260x fan fell off the heatsink! HELP!

Dimitris Piperidis · Jul 22, 2015

Hello toms hardware, i bought a new computer about 5-6 months ago,today while i was playing a nice game of cs:go i heard some strange noise from my case.I shut down immidiatly my pc and open the case.The gpu fan fell off,i took it and seated it again in the card, i heard a "clack" and the fan went in without any problems. i have it on for half an hour without any problems with 40 C at idle, in a hot day. Should i be concerned or it is going to be ok? I am afraid because i leave my pc on almost all day and i dont want the fan to fell off when i am not there and damage my system.
I hope you can help me and thanks for your time.

EDIT : i hear in short times some sounds from the fan but they stop fast.

Bossyfins · Jul 22, 2015

Well, if you have had no performance issues so far, no. But I would contact XFX just because if your fan fails you won't be covered by warranty.

Dimitris Piperidis · Jul 22, 2015

i actually have 2 years warranty from the shop i build the pc will it be covered? I live in greece so its kinda hard to communicate with xfx. Is there any possible solutions to solve the problem? I am right now testing the card by playing a game so see how it goes

Vlad Rose · Jul 22, 2015

If it's under warranty, I'd get a hold of XFX. GPU fans are not supposed to do that at all and I'm sure it will probably happen again.

Just saw you posted that you have a 2 year warranty from the computer shop. I'd go that route for sure first. But yeah, I'd get the problem fixed as soon as possible.

Dimitris Piperidis · Jul 22, 2015

do i have any alternatives if i could not get covered by the waranties?

Vlad Rose · Jul 22, 2015

There are 3rd party VGA coolers. Just make sure your card is supported and is worth the cost vs. replacing the card altogether.

I know you're in Greece, so Newegg probably isn't an option for ordering, but the link will at least give a list of options:

http://www.newegg.com/VGA-Cooling/SubCategory/ID-576

Dimitris Piperidis · Jul 23, 2015

i contacted with the store and give the pc to them they just put the fan in its place and they told me that is ok sometimes it happens and it works like before up to 77 celsius max load and 38-42 C idle .

RobCrezz · Jul 23, 2015

Dimitris Piperidis :

Sounds like its fine, it must have not been correctly attached before and worked loose.

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