Hi, yesterday I had found my laptop frozen with sleep(blank) screen on(I was watching a movie). I decided to restart the laptop but it couldn't get past the Dell logo and the infinite circle loop. Last night, I was able to get a USB which I used to mount a Windows 8 installation image from the MS website. I have tried repairing the laptop with the USB but I haven't had any luck yet. Safe mode wasn't on the boot menu so I had to manually do it by using a bcdedit command code I just now found on the bleepingcomputer website. I'm in Safe mode but I'm unsure what to do next. I'm thinking that I might have to replace the windows boot files Anyways, how do I go about fixing my bootup?
I use a Dell Inspiron laptop which I've had for a 1 year and 2 months now. My warranty had ran out in May. From what I have read online, I may have to pay to replace the HDD or just buy a new laptop.
Here is what I've done so far:
1) Diagonostics - HDD test failed. I didn't record error message
2) Startup repair - Repair failed. I didn't record error message. Has something to do with bootup(I think)
3) Scan disk - Discovered bad sectors in HDD(C
4) System restore - Ran into an error "system restore failed to extract the file (c:/windows/bootstrap.dat) ) from the restore point"
5) Chkdsk and Chkdsk /r - Unsure if it worked or not
6) bootrec.exe mbr and /fixboot - Unsure if it worked or not either
7) I just now successfully put the laptop into safe mode
I use a Dell Inspiron laptop which I've had for a 1 year and 2 months now. My warranty had ran out in May. From what I have read online, I may have to pay to replace the HDD or just buy a new laptop.
Here is what I've done so far:
1) Diagonostics - HDD test failed. I didn't record error message
2) Startup repair - Repair failed. I didn't record error message. Has something to do with bootup(I think)
3) Scan disk - Discovered bad sectors in HDD(C
4) System restore - Ran into an error "system restore failed to extract the file (c:/windows/bootstrap.dat) ) from the restore point"
5) Chkdsk and Chkdsk /r - Unsure if it worked or not
6) bootrec.exe mbr and /fixboot - Unsure if it worked or not either
7) I just now successfully put the laptop into safe mode