Hello, I had a previous hardware issue resolved quickly last time I was here, so I'm back again for more help!
Last night, before I hopped off the computer and into bed, I selected the option to restart and update my computer. Afterwhich I went to bed. When I woke up this morning, my computer looked to be asleep, so I moved the mouse a bit and pressed ASD a couple of times and nothing. I restarted the computer by pressing the restart button on my computer case and it did what it normally did (prompting if I wanted to enter BIOS, etc.) until the screen went black and stayed black after the windows logo with the loading, circling dots underneath it. I didn't even get to the log-in part.
The screen stays black with no cursor in sight. There wasn't any sound of anykind. I tried starting the computer in safe mode, but it did the same thing.
Last night, before I hopped off the computer and into bed, I selected the option to restart and update my computer. Afterwhich I went to bed. When I woke up this morning, my computer looked to be asleep, so I moved the mouse a bit and pressed ASD a couple of times and nothing. I restarted the computer by pressing the restart button on my computer case and it did what it normally did (prompting if I wanted to enter BIOS, etc.) until the screen went black and stayed black after the windows logo with the loading, circling dots underneath it. I didn't even get to the log-in part.
The screen stays black with no cursor in sight. There wasn't any sound of anykind. I tried starting the computer in safe mode, but it did the same thing.