- Jul 23, 2015
- 1
- 0
- 4,510
Sir,
I recently updated my drivers .From then onwards,my Sony VAIO SVF15S213SN is showing a blue screen showing VIDEO-DXGKRNL_FATAL_ERROR
("Your PC ran into a problem and needs to restart. We're just colleceting some error info, and then we'll restart for you. VIDEO_DXGKRNL_FATAL_ERROR" )when pluggedin or plugged off the power supply.I saw a link in microsoft community (http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/error-message-your-pc-ran-into-a-problem-and-needs/1595364a-5b75-4dae-9ef5-f704c540ac39?auth=1)Iwent to device manager and uninstalled all the drivers with name intel .I uninstalled the nvidea drivers.Now I downloaded the drivers from sony website.Some of the drivers are not being installed and giving same fatal error message when i try to install them.Please help me.I uninstalled all intel drivers and still couldn't solve the error message.
please help me
I recently updated my drivers .From then onwards,my Sony VAIO SVF15S213SN is showing a blue screen showing VIDEO-DXGKRNL_FATAL_ERROR
("Your PC ran into a problem and needs to restart. We're just colleceting some error info, and then we'll restart for you. VIDEO_DXGKRNL_FATAL_ERROR" )when pluggedin or plugged off the power supply.I saw a link in microsoft community (http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/error-message-your-pc-ran-into-a-problem-and-needs/1595364a-5b75-4dae-9ef5-f704c540ac39?auth=1)Iwent to device manager and uninstalled all the drivers with name intel .I uninstalled the nvidea drivers.Now I downloaded the drivers from sony website.Some of the drivers are not being installed and giving same fatal error message when i try to install them.Please help me.I uninstalled all intel drivers and still couldn't solve the error message.
please help me
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