Can not return from sleep for hibernate in SLI mode (bsod)

nam2611

Reputable
May 26, 2015
5
0
4,510
Well this is my fist computer build :)

I run into the instability problem of the computer.

First is the BSOD when i return my compter after hibernate or sleep however it only occurred when i turn the SLI mode on.

This is the link to the information file file: https://www.dropbox.com/sh/xutlsp47jgqnevs/AADN7Rh2pz4DvqzB0BTf_4fha?dl=0



After the BSOD the computer reboot however i notice that my PC is very very lag :( i have to reboot it again to run smoothly

What i already try:

Reinstall GPU Driver (complete uninstall in safe mode) - 353.30
Reinstall Windows
Update BIOS
Reset BIOS
Try difference SLI cable.

i also run Furmark on individuality GPU ( 2 hour with no problem ) in SLI ( 1 hour with no problem ) Memtest ( 7 pass ) and prime 95 ( 2 hour small FFT no problem )

When one GPU install no problem happen ( that the funny thing ) i already try for both card around 3 day with normal gaming
And when disable SLI no problem happen also ( what the heck )
And when i turn on SLI i can play game or stress test it like normal ( The gpu temp stay max at 87 in furmark and 80 when i play gta 5 ). It only happen when i return form the sleep or hibernate mode ( every single time ) :(

So i just dont know what really the cause of those problem ??? much appreciate for anyone can help me.

My spec is:
Motherboard: gigabyte z97mx-gaming 5

Ram: G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (stock clock)

CPU: i5 4690K (stock clock)

GPU: 2x EVGA GTX 970 (SLI)

PSU: EVGA 850W SuperNOVA Gold PSU

Hard drive: Sandisk 240 GB ssd Plus
Seagate 3TB HHD
WD 2.5 inch 1TB HHD

Windows 7 Professional 64 bit

Age of the system: 3 week :)
And this is a desktop :p and i am not overclock anything when the problem happen.

And this is a few previous dump file : https://www.dropbox.com/sh/crynq9qifoyjwud/AAABbjyAuQRJ54Gd94vH4Uw1a?dl=0
 
1 of the crashes points to directx.

The other 4 your video drivers. Uninstall them then get the latest version. Tick clean install, before you install them again

It's possible Kaspersky is causing one of these crashes. Looks like it can cause the 0x17e crash. Uninstall it then use their removal tool

I would also uninstall / disable Gigabyte on/off

Uninstall easytune. This file GVTDrv64.sys I think belongs to it, it's old / from 2006. Old files can crash windows

Uninstall / disable Dynamic Energy Saver Advanced


 

nam2611

Reputable
May 26, 2015
5
0
4,510




I have reinstall the newest video driver : not working
Uninstall kaspersky and use the removal tool : not working
Uninstall all Gigabyte app (not driver) : not working
And i dont know how to disable the Dynamic energy saver advance ( is that disable CPe halt C1 and CPU EITS function in BIOS setting ???
And i forget when return from sleep it gave the this "scary screen" and reboot. After that windows said it have problem (like BSOD) and show me the 7E error.

https://www.dropbox.com/s/17flwqp1cjiz826/IMG_0176.JPG?dl=0

And can i ask is more likely a driver/software related issue or a hardware issued ????
 

nam2611

Reputable
May 26, 2015
5
0
4,510


i am not sure what happen to it. To my own thinking it maybe the two card have trouble contacting each other because i will not happen when SLI off or when i using one card only ( i already test both card with no problem).

Do you know anyother possible way to fix this. I read in other forums, they said to disable the side port but i dont know how to do this :((( Can you help me about that ??? thank in advance :)

The link where i read
http://www.sevenforums.com/bsod-help-support/103269-scrambled-bsod-when-returning-sleep-mode-2.html