I am in a new position at my job. Most of the network management is handled by another individual, but I'm working on filling his space as he transitions out. I have an admin level login, so I can access any computer on our network.
What I would like to do is be able to access a users computer in their office from my workstation. (Let's say I need to add a printer and set the printer settings). I know I can use VNC or RDC to take over their computer and do it remotely, but I would like to be able to manage their computer without disturbing their workflow.
I've been using Spiceworks to get info from our network computers (via my admin login), but I want to be able to manage the computers and their settings. Can this be done?
What I would like to do is be able to access a users computer in their office from my workstation. (Let's say I need to add a printer and set the printer settings). I know I can use VNC or RDC to take over their computer and do it remotely, but I would like to be able to manage their computer without disturbing their workflow.
I've been using Spiceworks to get info from our network computers (via my admin login), but I want to be able to manage the computers and their settings. Can this be done?