Windows 8.1 Pro stuck on shut down.

ZtripleZ

Honorable
Oct 4, 2013
15
0
10,510
So when I try to shutdown/restart my computer it will always hang... If I just let it go it will take about 5 minutes and then blue screen saying driver power state failure. I downloaded windbg to read the memory.dmp file and this is what it has to say.

*******************************************************************************
* *
* Bugcheck Analysis *
* *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 000000000000012c, Timeout in seconds.
Arg3: ffffe000f3fbd040, The thread currently holding on to the Pnp lock.
Arg4: fffff80028eb1900, nt!TRIAGE_9F_PNP on Win7 and higher

Debugging Details:
------------------

Implicit thread is now ffffe000`f3fbd040

DRVPOWERSTATE_SUBCODE: 4

IMAGE_NAME: usbccgp.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 53d0f1b3

MODULE_NAME: usbccgp

FAULTING_MODULE: fffff801a0677000 usbccgp

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:
fffff800`28eb18c8 fffff800`27461d7e : 00000000`0000009f 00000000`00000004 00000000`0000012c ffffe000`f3fbd040 : nt!KeBugCheckEx
fffff800`28eb18d0 fffff800`276102b6 : ffffe000`00000000 fffff800`00000000 ffffe000`f11b4600 fffff800`00000000 : nt!PnpBugcheckPowerTimeout+0x6a
fffff800`28eb1930 fffff800`2732a2d8 : 00000000`00000016 00000000`00312cdb fffff800`27587180 fffff800`00000002 : nt!PopBuildDeviceNotifyListWatchdog+0x16
fffff800`28eb1960 fffff800`273d87ea : fffff800`27587180 fffff800`27587180 fffff800`275e0a00 ffffe000`f1973080 : nt!KiRetireDpcList+0x4f8
fffff800`28eb1be0 00000000`00000000 : fffff800`28eb2000 fffff800`28eab000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_4_usbaudio_IMAGE_usbccgp.sys

BUCKET_ID: 0x9F_4_usbaudio_IMAGE_usbccgp.sys

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x9f_4_usbaudio_image_usbccgp.sys

FAILURE_ID_HASH: {0e2c6fc6-e7fe-08fa-7736-a02877f47716}

Followup: MachineOwner
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Any help would be much appreciated. Thanks