I have done my due diligence in troubleshooting before posting this thread.
I have an ASRock X99 Extreme 4 MOBO with a ASRock Thunderbolt 2 AIC card installed into my PCIE 2.0 x16 slot. I am running Windows 7 ultimate. The thunderbolt software has been installed and recognizes my AIC card as thunderbolt port 1. I have the thunderbolt port on the card connected to a brand new G-Raid Studio 6TB thunderbolt 2 drive. I have the display port on the AIC card connected to the display port on my Graphics card, nvidia 760. (I have also tried this without the display port connected to anything) I have gone into my BIOS and enabled the Intel thunderbolt port. (I have tried this on Unique ID mode and Legacy Mode) When I plug in my harddrive and turn it on, nothing happens. I have tried to follow G-Raid's instructions on their website for installing and formatting the drive for Windows. (I previously followed these instructions with a different USB 3.0 4tb g-raid drive and it worked successfully, but not for this 6tb drive) When I go to disk management, it does not detect the new drive. There is no new row with an unallocated disk. I have tried to rescan the disks. Restart the computer. Modify the BIOS mode to legacy mode for thunderbolt. I have turned power on and off on my computer and harddrive. I have tried connecting the drive with 2 separate thunderbolt cables. I can't figure out why it won't recognize the disk. Does Windows 7 just not recognize 6tb drives? I have looked all over the internet for answers and haven't found a solution. Please help, I paid alot of money for this drive! How do I get this to work?
I have an ASRock X99 Extreme 4 MOBO with a ASRock Thunderbolt 2 AIC card installed into my PCIE 2.0 x16 slot. I am running Windows 7 ultimate. The thunderbolt software has been installed and recognizes my AIC card as thunderbolt port 1. I have the thunderbolt port on the card connected to a brand new G-Raid Studio 6TB thunderbolt 2 drive. I have the display port on the AIC card connected to the display port on my Graphics card, nvidia 760. (I have also tried this without the display port connected to anything) I have gone into my BIOS and enabled the Intel thunderbolt port. (I have tried this on Unique ID mode and Legacy Mode) When I plug in my harddrive and turn it on, nothing happens. I have tried to follow G-Raid's instructions on their website for installing and formatting the drive for Windows. (I previously followed these instructions with a different USB 3.0 4tb g-raid drive and it worked successfully, but not for this 6tb drive) When I go to disk management, it does not detect the new drive. There is no new row with an unallocated disk. I have tried to rescan the disks. Restart the computer. Modify the BIOS mode to legacy mode for thunderbolt. I have turned power on and off on my computer and harddrive. I have tried connecting the drive with 2 separate thunderbolt cables. I can't figure out why it won't recognize the disk. Does Windows 7 just not recognize 6tb drives? I have looked all over the internet for answers and haven't found a solution. Please help, I paid alot of money for this drive! How do I get this to work?