please help hp dv4

cro0k

Reputable
Jul 26, 2015
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4,510
I have an old hp dv4 that I jusy did a factory reset on. It now runs slower than ever and keeps randomly shutting itself off. I only want to play runescape on it so it shouldn't be too much to ask for after a factory reset. What can I do now?
 

Malygris1

Reputable
Jul 1, 2015
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Hi there,

I think that looking at a possible heat issues is not a bad thing to start with.
http://support.hp.com/us-en/document/c01657439
http://support.hp.com/us-en/document/c02655320

Then there is this page on dealing with slow performance. This one is for windows 7, but most of it works for Windows Vista as well.
http://support.hp.com/us-en/product/HP-Pavilion-dv7-6b00-Entertainment-Notebook-PC-series/5145684/model/5204567/document/c01817290/

I hope this helps.
I post on behalf of HP.