USB Ports Stopped Working Windows 8.1

RichardN

Reputable
Jul 27, 2015
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4,510
For no apparent reason my USB Ports (3.0 and 2.0) have all stopped working. I do not know exactly when they failed.

In Device Manager I have only one error under Other Devices that states Universal Series Bus (USB) Controller, this cannot find a driver to load.

I have an ASUS B85M-G motherboard and I have tried Intel's Driver check but to no avail.

Is this likely to be hardware or software?

Will updating to Windows 10 improve things or not?

 

RichardN

Reputable
Jul 27, 2015
2
0
4,510
I have still not managed to get this to work. Every driver download does not work.

The USB ports work in BIOS mode but not when Windows 8 loads.

In Device Manager I have:

Other Devices --- Universal Serial Bus (USB) Controller

This has the yellow exclamation mark against it and not searching for a driver helps.

Why would I just lose a driver?