Blue screen under slight stress, Memory management and IRQL less than messages, Temperatures between 30-40C

Morizan · Jul 27, 2015

Hey, I'm having an issue I could really use some advice on, my computer will idle fine, usually acts fine, but if I attempt to run a game while having anything else open or vice versa, even just having a couple chrome tabs open, the computer will blue screen after a few minutes at low temps (<50C). It varies from the IRQL Less Than and Memory Management messages. It seems like as soon as the computer receives any stress it does this. I have 2 8GB RAM sticks, one was throwing errors in the windows ram check, it has been removed and i'm only using one as of right now, it passed the memory check without errors more than once. Here are my computer specs:

Windows 7 Home
AMD FX 6300 Six-Core ~3.5Ghz
8192MB 1600mhz speed Ram
GTX 660Ti graphics card
CX750W Corsair power supply
1TB Generic HDD

(As a side note, this build was originally with an i5 processor and motherboard, both of those and the power supply were replaced a few months ago, this issue is more recent though.)

Any help/ideas/advice is appreciated

LouieSmith66 · Jul 27, 2015

CPU VOLTAGE.

Morizan · Jul 27, 2015

LouieSmith66 :

I appreciate the answer, but could you elaborate on this?

ko888 · Jul 27, 2015

It all points to memory instability.

What settings are the DIMMs actually operating at?

At least post an image of the CPU-Z Memory tab page for your system.

Morizan · Jul 27, 2015

ko888 :

Sorry, here's that image you requested

Morizan · Jul 27, 2015

http://imgur.com/05ZVV6G

Paul NZ · Jul 27, 2015

I would disable hardware acceleration in chrome too. Systems have crashed when its enabled

ko888 · Jul 27, 2015

What utility were you using to test the memory?

What is the motherboard's brand and model?

Morizan · Jul 27, 2015

ko888 :

I was only using the windows memory test

Motherboard: ASUSTeK / M5A78L-M/USB3

Morizan · Jul 27, 2015

Crucial Ballistix Sport 8gb x2 http://www.amazon.com/Crucial-Ballistix-PC3-12800-BLS2KIT4G3D1609DS1S00-BLS2CP4G3D1609DS1S00/dp/B006WAGGUK < These were the 2 memory sticks, only a few months old, replaced half my computer for a malfunctioning power switch on the case.. just hoping I don't end up doing the same here :/

ko888 · Jul 27, 2015

Morizan :

Try using a utility like MemTest86 V6.1.0 Free Edition: http://www.memtest86.com/download.htm

Or memtest86+ v5.01: http://www.memtest.org/

ko888 · Jul 27, 2015

Morizan :

Looking at the Customer Reviews here, sorted by lowest rated you will find several/many customers that experienced exactly what you're going through:

http://www.newegg.com/Product/Product.aspx?Item=N82E16820148544

I, certainly, wouldn't put up with that kind of crap.

Also your Amazon.com link, that you provided, has Customer Reviews that show this problem:

http://www.amazon.com/Crucial-Ballistix-PC3-12800-BLS2KIT4G3D1609DS1S00-BLS2CP4G3D1609DS1S00/product-reviews/B006WAGGUK/ref=cm_cr_dp_qt_hist_one?ie=UTF8&filterBy=addOneStar&showViewpoints=0

Morizan · Jul 27, 2015

ko888 :

Morizan :

Looking at the Customer Reviews here, sorted by lowest rated you will find several/many customers that experienced exactly what you're going through:

http://www.newegg.com/Product/Product.aspx?Item=N82E16820148544

I, certainly, wouldn't put up with that kind of crap.

Also your Amazon.com link, that you provided, has Customer Reviews that show this problem:

http://www.amazon.com/Crucial-Ballistix-PC3-12800-BLS2KIT4G3D1609DS1S00-BLS2CP4G3D1609DS1S00/product-reviews/B006WAGGUK/ref=cm_cr_dp_qt_hist_one?ie=UTF8&filterBy=addOneStar&showViewpoints=0

I'll run memtest86 tonight, honestly, I'd be overjoyed if it was just bad sticks.. i'm more worried it's something like the board.

Morizan · Jul 28, 2015

ko888 :

Morizan :

Looking at the Customer Reviews here, sorted by lowest rated you will find several/many customers that experienced exactly what you're going through:

http://www.newegg.com/Product/Product.aspx?Item=N82E16820148544

I, certainly, wouldn't put up with that kind of crap.

Also your Amazon.com link, that you provided, has Customer Reviews that show this problem:

http://www.amazon.com/Crucial-Ballistix-PC3-12800-BLS2KIT4G3D1609DS1S00-BLS2CP4G3D1609DS1S00/product-reviews/B006WAGGUK/ref=cm_cr_dp_qt_hist_one?ie=UTF8&filterBy=addOneStar&showViewpoints=0

Here is the result after running the memory test for ~9 hours, if you're suggestion is this ram stick is also bad i'll gladly stop at Microcenter on the way home and get a replacement. http://imgur.com/maKi7qA

ko888 · Jul 28, 2015

Morizan :

It shows 2 Errors in Test 8. There should always be zero Errors in every test if the DIMMs are functioning correctly.

Make sure you tell Microcenter that you're using the DIMMs in an AMD CPU system. Having seen the following manufacturer's response for a customer's review, from back in November 2013, you would think that they would have resolved this already:

Manufacturer Response:

Hello,

We're very sorry to have let you down! The only issue that has been resolved involved some sensativity to AMD platforms and certain modules. There was a specific older batch of material that had sensativity to AMD which has since been resolved and our partners should have all new materials. The only way to be sure this is what might be happening with you is to contact our support at 1-800-336-8896 or online at www.crucial.com/help and we can confirm this and replace your modules.

If you did call, they should have offered replacment memory of the same type that will work great in your platform, if this is not what you heard, please request talking to a higher level tech support representative or manager and we will get you sorted out.

Thanks for your feedback and comments,
Crucial

Morizan · Jul 28, 2015

ko888 :

I'll stop by there after work and buy a replacement and mention the AMD system, granted I don't know that they're really THAT knowledgeable on it. If you have a suggestion from this page i'm all ears, otherwise i'll figure something out, thank you so much for taking the time to help.

http://www.microcenter.com/search/search_results.aspx?Ntk=all&N=4294966965+4294937312&cat=0014%3C%3E%3C%3E16GB-(2-x-8GB)-%3a-Desktop-Memory%2fRAM-%3a-Computer-Memory-%3a-Computer-Parts-%3a-Micro-Center

Morizan · Jul 28, 2015

ko888 :

New RAM seems to have resolved the issue completely, thank you again! I'll assume all is well if I don't have any more problems by the end of tomorrow

Blue screen under slight stress, Memory management and IRQL less than messages, Temperatures between 30-40C

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