- Oct 6, 2014
- 15
- 0
- 10,510
So, I'm trying to fix this Lenovo IdeaPad V570 my parents have been using. Stock, runs Windows 7 x64, pretty much used almost exclusively for internet browsing + word processing. It's a few years old. Maybe a year older than that. It does run dual monitors to some ~20 inch Sharp led, I think.
Anyway:
-- Initially, the problem was it would boot and the task bar was completely unresponsive (an hourglass over any part of the taskbar).
--Then the next time I started it up, the screen would boot to black.
--Did a system restore in safe mode. Still black.
--Booted into safe mode (where everything is fine), ran the virus scanner, ccleaner, and malwarebytes. Nothing suspicious showed up. Went through the msconfig to check to see what starts with Windows and everything seemed fine. Looked at what was installed, uninstalled some unnecessary programs (nothing malicious and nothing new) and restarted.
--Took me back to the unresponsive task bar, which I realized was just a really slow computer. Like about 10 minutes to open up the start menu, 30 minutes to shutdown, etc...
--Ran SFC Scan 3 separate times (with rebooting in between), saw way too many problems, and we decided to restore to factory settings.
--Backed up the files they wanted (all documents and pictures) and I used the OneKey Recovery that comes in a nice little button on the laptop.
--Everything seemed to be working great. Went through the Windows 7 setup and the computer was running fine. Installed several essentials (web browsers+extensions, malwarebytes, google doc, vlc, java, uninstaller, etc). Still working great. Got rid of the bloatware which came with the laptop (Bestbuy thing, couple Lenovo programs) and it still was working.
--Decided to enter each newly installed program to enter the account details or go through the first runs/set ups to make sure there would be no hiccups.
Went through literally everything installed without a problem...Then I went in the excel version of Google Docs, and Chrome opened into a blank white page.
--FYI: I have yet to transfer any of the files from before the reset.
--Gave it about 5 minutes, tried clicked it off, eventually decided to close it via the Windows Task Manager and that took about 8 minutes to open up into an error telling me an error onw how it failed and couldn't open up. Upon exiting that screen, it took me back to the desktop which was right back into the insanely slow loading problem I had before the reset.
--Reset it and now it's booting back into a black screen again. Managed to get to the splash screen once to open safe mode again.
--Checked the SFC Scan, again, and this time everything came out fine.
--Still booting into a black screen if I don't enter safe mode. Which everything work normal in safe mode. As it did before the factory reset.
And that's where I am now. Any thoughts would be appreciated. Thanks.
Anyway:
-- Initially, the problem was it would boot and the task bar was completely unresponsive (an hourglass over any part of the taskbar).
--Then the next time I started it up, the screen would boot to black.
--Did a system restore in safe mode. Still black.
--Booted into safe mode (where everything is fine), ran the virus scanner, ccleaner, and malwarebytes. Nothing suspicious showed up. Went through the msconfig to check to see what starts with Windows and everything seemed fine. Looked at what was installed, uninstalled some unnecessary programs (nothing malicious and nothing new) and restarted.
--Took me back to the unresponsive task bar, which I realized was just a really slow computer. Like about 10 minutes to open up the start menu, 30 minutes to shutdown, etc...
--Ran SFC Scan 3 separate times (with rebooting in between), saw way too many problems, and we decided to restore to factory settings.
--Backed up the files they wanted (all documents and pictures) and I used the OneKey Recovery that comes in a nice little button on the laptop.
--Everything seemed to be working great. Went through the Windows 7 setup and the computer was running fine. Installed several essentials (web browsers+extensions, malwarebytes, google doc, vlc, java, uninstaller, etc). Still working great. Got rid of the bloatware which came with the laptop (Bestbuy thing, couple Lenovo programs) and it still was working.
--Decided to enter each newly installed program to enter the account details or go through the first runs/set ups to make sure there would be no hiccups.
Went through literally everything installed without a problem...Then I went in the excel version of Google Docs, and Chrome opened into a blank white page.
--FYI: I have yet to transfer any of the files from before the reset.
--Gave it about 5 minutes, tried clicked it off, eventually decided to close it via the Windows Task Manager and that took about 8 minutes to open up into an error telling me an error onw how it failed and couldn't open up. Upon exiting that screen, it took me back to the desktop which was right back into the insanely slow loading problem I had before the reset.
--Reset it and now it's booting back into a black screen again. Managed to get to the splash screen once to open safe mode again.
--Checked the SFC Scan, again, and this time everything came out fine.
--Still booting into a black screen if I don't enter safe mode. Which everything work normal in safe mode. As it did before the factory reset.
And that's where I am now. Any thoughts would be appreciated. Thanks.
Facebook
Twitter
Instagram