New Gaming Rig Suddenly Experiencing Frame Rate Drops

Sam Jiang

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Jul 27, 2015
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I built a new gaming rig last week and everything was working great (GTA V 60fps with near highest settings flawlessly) until a couple days ago. Now, I experience frequent frame rate drops to as low as 9fps. All I've done since then was install an extra LED strip and move around some power cables. I notice that when I try to run photoshop or adobe CC, my computer is essentially unusable and lags like crazy. I'm also only able to run WoW on lowest settings, otherwise I get 20fps. Here are my system specs:

ASRock Extreme6 Z97
Intel i7 4790k @ 4.0GHz (8 core)
NVDIA GeForce GTX 970
8GB DDR3 2133 RAM
500GB Samsung EVO 850 as boot drive and GTA V installation path
2TB WD HDD for extra storage
Corsair 750 PSU
CM Nepton 280L for CPU cooling

This is a brand new rig with pretty good specs so I don't understand why I'm suddenly experiencing these frame rate drops, as well as a slow computer in general. Any ideas on what could be causing this and how I can fix it?

EDIT: Also just mentioning, I did a full Webroots scan and ran CCleaner. Everything came up fine. I tried unplugging the LED and it didn't help. I also enabled XMP in bios so now my RAM is actually running at 2133, but still doesn't help.
 
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Lol a high performance gaming pc in power saving mode, a tad bit ironic huh? Well i'm glad you found the issue before you wiped your whole os!

Tyler Hammond

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May 13, 2015
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What are your temperature's like? My first idea is that maybe the cpu cooler isn't seated that well on the cpu causing it to overheat. It may have been fine at first but you may have jostled it around when putting in your led strips. If that's not the case and idle temps are fine let me know!
 

Sam Jiang

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Jul 27, 2015
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Thanks for replying Tyler. My idling temps are mid 20-30s and up to mid 40s when gaming. I notice that my GPU temps are higher in games but only up to 60. I don't think that's the issue. I did turn my fans down to silent mode a couple days ago but I turned them back up to standard (which is what I had them at when I wasn't having issues) and the problem still persists.
 

Tyler Hammond

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Yeah its definitely not a heat related issue then. Did you try un-installing all the graphics drivers, and then re-installing them yet?
 

Sam Jiang

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Jul 27, 2015
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Tyler,
I do notice that my computer in general seems a tiny bit slower. I also installed the free Photoshop trial today and it was unusable. It made my computer so slow that it took 15-30 seconds to switch between windows, and it made chrome essentially unresponsive.
 

Sam Jiang

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Jul 27, 2015
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Another thing that did change is that I built this rig in the basement and am using it upstairs where it is a good 20 degrees hotter at least, but that shouldn't be a problem seeing as my temperatures up here are fine.
 

Sam Jiang

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Jul 27, 2015
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Also another observation, in HWMonitor, all 8 cores of my CPU maxed out around 98% while playing GTA V with the frame rate drops, while my GPU maxed out at around 56%. Could the CPU be bottlenecking the GPU? I hope not because it was a expensive CPU, which came with pretty good specs.
 

Tyler Hammond

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No nothing is bottle-necking anything in your build, all the parts are fully compatible and should work together flawlessly. Try loading up a game, play it with the horrible frame rates for a few minutes, then exit the game and go back to the desktop. Then go to your control panel, system and security, administrative tools, and then click on event logs. Go through the logs and try to find anything that may not be working right ( your pc will tell you if it isn't right I should have a yellow caution mark next to it of be red. ) Also, try going to control panel, then uninstall all the things that you know you didn't install intentionally. But be careful! Things such as microsoft redistributible or java don't uninstall. But when you downloaded adobe you may have downloaded some spyware , eating up your computers resources.

Now if you can't find anything from that point. Then I would erase windows in its entirety and give a fresh install. If games don't work at that point then we know it isn't software related and something is wrong with one of your parts.

 

Tyler Hammond

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May 13, 2015
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Lol a high performance gaming pc in power saving mode, a tad bit ironic huh? Well i'm glad you found the issue before you wiped your whole os!
 
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