Windows 8.1 installation cannot complete Now stuck at welcome screen

M05final

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Mar 21, 2014
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So earlier this morning i tried to log on to my computer and i type in the password and it stood there blank so i ended up doing a Windows refresh.

At first it worked and i had a .old Windows folder. Then I got stupid and decicde that i wanted to actually start fresh since i dropped my files from my .old Windows into my new windows. And so i did another Windows refresh. But this time it didn't work it got stuck on the windows page with the windows icon and said "Windows could not complete the installation. To install Windows on this computer, restart the install".

So now I decide to look it up and i found this thread about changing the value in the startup.exe to 1 in the HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion. (PS it stays at 1 now i cant change it back to 3)

After it not working for hours on end i decide to take a break and go for a nap to reset my head. But when i tried for the second attempt it was now stuck at the windows page again and said welcome and stayed there for about an hour without doing anything so i shut it down.

Now i tried to disconnect hard-drives i tried to see what will happen if i only had my SSD in and the same thing happened but then i try with my only HDD and it didn't work either.

So now i come to Toms-hardware seeking help since i have a Windows 8.1 OEM i don't believe windows will help me with this support.

So if you guys could be kind enough to help me out this problem it would be very great.

And do you think i might just have to buy windows 10 and try?

Also if you guys need my PC specs i put them in a PCPARTPICKER list



I thought i would supply some pictures to hopefully make this easier



First error

28vgair.jpg



And what i get now

xhqj7Qt.jpg
 
Solution
Wait, it looks like you're trying to do it while you are booting FROM the drive you're trying to delete.

Try it again, but this time boot from the installation media (disc or usb) like you were to install the OS over again.

Then, before you do anything, open a command prompt.

Do the first set of commands again:

"diskpart"
"list disk"
"select disk {XX}"
"clean"

Hopefully, you were only getting that error because you can't clean that drive while you're booted to it.

Sorry I didn't respond right away like I usually do, it was late.

Good luck

M05final

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How would i delete the partitons?
 


open a command prompt

type "diskpart"

then select your ssd by doing the command "select disk [NUMBER OF THE DISK YOU WANT]"

then type "clean"
 

M05final

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Just my luck it doesnt seem to work...

9jdYZIh.jpg



Virtual Disk Service error:
Clean is not allowed on the disk containing the current boot, system, pagefiles, crashdump or hibernation volume
 
OH CRAP!!!!!! I FORGOT TO TELL YOU TO DO THE "List disk" COMMAND!!!!! Sorry.

ok, no damage was done so do this:

open a command prompt

type "diskpart"

"List disk"

then select your ssd by doing the command "select disk [NUMBER OF THE DISK YOU WANT]"

then type "clean"


Hehe. Sorry for not saying that.
 

M05final

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Still it didnt work
e8aQFXg.jpg


Virtual Disk Service error:
Clean is not allowed on the disk containing the current boot, system, pagefiles, crashdump or hibernation volumeVirtual

 

M05final

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alright so i tryed to delete both volumes and it gave me the same error. I even tryed to make a new partition but its saying i dont have a enough space.

Im really starting to lose hope is there anything else that i could do

lOX9R8f.jpg


 
Wait, it looks like you're trying to do it while you are booting FROM the drive you're trying to delete.

Try it again, but this time boot from the installation media (disc or usb) like you were to install the OS over again.

Then, before you do anything, open a command prompt.

Do the first set of commands again:

"diskpart"
"list disk"
"select disk {XX}"
"clean"

Hopefully, you were only getting that error because you can't clean that drive while you're booted to it.

Sorry I didn't respond right away like I usually do, it was late.

Good luck
 
Solution

M05final

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Mar 21, 2014
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18,710



Thanks you so much!
Thanks for taking the time out of almost two days to help me fix my little problem it really means a lot to me

Got my windows up and working again now i wait for windows 10 :3

mWCbXKr.jpg