No connection to internet.

scott_66

Distinguished
Mar 30, 2011
11
0
18,510
I have an ATT DSL internet service and it s working fine on my Samsung laptop (win8), and I just singed up for TWC internet service, the technician installed the modem but I am not getting any internet connection, I called their technical support, they walk me through some settings and trouble shooting for almost an hour, but still not working, and they told me the problem is from my laptop, I disconnected it from TWC modem and connected it back to ATT, and it worked just fine...
What could be the issue?
thank you for your help and time.
 
Solution


To expand on this, as I feel this is the issue. Open up your IPv4 Properties and see if you're receiving from the DHCP server or have entered in Static settings.

Goattt

Reputable
Jul 14, 2015
9
0
4,520


To expand on this, as I feel this is the issue. Open up your IPv4 Properties and see if you're receiving from the DHCP server or have entered in Static settings.
 
Solution