Western Digital 1TB HDD can only be formatted to 116GB

cphillips

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Jul 29, 2015
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I've got a 1TB drive that, when trying to format it (NTFS), says there are only 116GB available. It's a co-worker's drive that's been re-used on several occasions.

I have it plugged in to usb via an adapter, and when I try to format it, the only option is for 116GB
 
Solution
Hey there, cphillips.

Sorry to hear about the issues you're having with the drive. Check what's the reported capacity of this HDD in BIOS. Having in mind you want to format it, I assume there's no data on it which you want to save, so I'd recommend that you download DLG (Data Lifeguard Diagnostics) and try to Write Zeros on it. This is basically a low level format. After you've done that, the drive would have to be initialized, partition and formatted as if it was a brand new internal HDD. Here's how to do it:
How to low level format or write zeros (full erase) to a WD hard drive or Solid State drive
. If that doesn't help, I'd recommend that you test the drive with the same tool:
How to test a drive for problems using Data...
Hey there, cphillips.

Sorry to hear about the issues you're having with the drive. Check what's the reported capacity of this HDD in BIOS. Having in mind you want to format it, I assume there's no data on it which you want to save, so I'd recommend that you download DLG (Data Lifeguard Diagnostics) and try to Write Zeros on it. This is basically a low level format. After you've done that, the drive would have to be initialized, partition and formatted as if it was a brand new internal HDD. Here's how to do it:
How to low level format or write zeros (full erase) to a WD hard drive or Solid State drive
. If that doesn't help, I'd recommend that you test the drive with the same tool:
How to test a drive for problems using Data Lifeguard Diagnostics for Windows
, to see what's the situation with it.

Hope that helps. Please let me know how everything goes.
Boogieman_WD
 
Solution

cphillips

Reputable
Jul 29, 2015
19
0
4,510