Hello,
I bought this computer: http://www.newegg.com/Product/Product.aspx?Item=N82E16883227604
Not here to debate pre-built vs. building my own...
Anyways, I've had this computer for about a month now. Last week I went to play Heroes of the Storm, play for 10 minutes and my computer restarts with a blue screen saying "Critical Process Died." I touched my tower and around the motherboard area is really warm/hot to the touch. I restarted and tried Marvel Heroes and the same thing happens 5 minutes into the game.
Went to my local computer repair store and the guy I talked to said it sounds like the heat sink isn't doing the job so just order a new one and replace it myself.
is it possible this is the issue or could it be the lackluster PSU they put into it?
I bought this computer: http://www.newegg.com/Product/Product.aspx?Item=N82E16883227604
Not here to debate pre-built vs. building my own...
Anyways, I've had this computer for about a month now. Last week I went to play Heroes of the Storm, play for 10 minutes and my computer restarts with a blue screen saying "Critical Process Died." I touched my tower and around the motherboard area is really warm/hot to the touch. I restarted and tried Marvel Heroes and the same thing happens 5 minutes into the game.
Went to my local computer repair store and the guy I talked to said it sounds like the heat sink isn't doing the job so just order a new one and replace it myself.
is it possible this is the issue or could it be the lackluster PSU they put into it?