TeamViewer Causes Computer to Randomly Wake from Sleep

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IonIan11

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Jul 31, 2015
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So, I recently updated Teamviewer to the latest version (10). Since then my computer has been randomly waking up between 5 minutes and an hour after I put it into sleep mode. This has happened 4 times now. According to event viewer, the computer was woken by 'Timer - generic' all 4 times. The 'WakeTimerOwner' is "\Device\HarddiskVolume3\Program Files (x86)\TeamViewer\TeamViewer_Service.exe". I have not done anything with Teamviewer's 'Wake on LAN' feature, and really have no idea how this has been happening. Any solutions would be appreciated. Thank you so much!
 
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I have the same issue and have report it to Teamviewer. They are currently looking into it.
My PCs wake up every 30 minutes. If nothing is happening on the PC, it will go back to sleep in 2 minutes. If there is something happening, it will not go back to sleep.
I have also gone back to the prior version on most of my PCs and there is no issue. I am keeping the current version installed on one PC to help Teamviewer with log files and testing.
I will post again when I hear back from Teamviewer.

You can also Disable Wake Timers using the following procedure.
http://www.howtogeek.com/122954/how-to-prevent-your-computer-from-waking-up-accidentally/
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gbb0330

gbb0330

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Apr 28, 2015
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going back to older version of teamviewer is an option
 
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binary512

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Aug 1, 2015
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I have the same issue and have report it to Teamviewer. They are currently looking into it.
My PCs wake up every 30 minutes. If nothing is happening on the PC, it will go back to sleep in 2 minutes. If there is something happening, it will not go back to sleep.
I have also gone back to the prior version on most of my PCs and there is no issue. I am keeping the current version installed on one PC to help Teamviewer with log files and testing.
I will post again when I hear back from Teamviewer.

You can also Disable Wake Timers using the following procedure.
http://www.howtogeek.com/122954/how-to-prevent-your-computer-from-waking-up-accidentally/
 
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Solution
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IonIan11

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Jul 31, 2015
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Thank you both for your answers. I'm glad to see this is a known issue, and I'm not the only one experiencing it. Sadly, completely disabling wake timers isn't an option, as I have another program installed (Wake Up On Standby) that I want to retain the ability to start the computer. I'll guess I'll just have to try TeamViewer Portable until the issue is fixed, as I no longer have TeamViewer 9 on my computer and didn't see any place to download it from their website (correct me if I'm wrong). Thanks again.

EDIT: Never mind about not finding Teamviewer 9; I just discovered the 'previous versions' page on their website.
 
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binary512

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Aug 1, 2015
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The previous version 10.0.43879 that does not have the problem can be downloaded here:
http://filehippo.com/download_teamviewer/61860/

 
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Donkeyfumbler

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Jul 18, 2014
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Same for me - two machines suddenly waking from sleep and I can see from powercfg -waketimers that it is teamviewer that has created an entry that is causing it.

Unfortunately the disable waketimers option in the control panel for Windows 10 seems to make no difference - they were already disabled and yet the PC still wakes from sleep. I have had to uninstall Teamviewer for now and will roll it back to the previous version until they fix it (thanks binary512 for the link).
 
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Stealth Master

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Aug 3, 2015
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You don't have to disable all wake timers. Bring up your Task Manager (CTL/ALT/DEL and select Task Manager) and identify Teamviewer running as a process in the background.

Bring up an Admin Command Prompt and type in...
powercfg -waketimers, it should provide all the wake timers activated on your system. Teamviewer will probably be listed there.

The most recent update to Teamviewer has included the software to run as a process in the background even though you have not opened Teamviewer or have it starting up at the start of Windows as a program. However, it is starting up as a "service".

Type "Services" into your Windows Search bar and go to the application in PC Settings. Find Teamviewer, right click and select properties. You want to first "Stop" the service and then change the start up to "Manual". Then, restart your computer.

Repeat the step in the first sentence in your command prompt and Teamviewer should no longer be listed as a wake timer. This way should still allow you to use Teamviewer but now you have full control on whether it stays open as a process. It also allows you to keep any other wake timers if you choose for other maintenance programs.

I had the same issue myself after upgrading to Windows 10 Pro but I also remembered updating Teamviewer. I used Admin Command Prompt to check my last wake (powercfg -lastwake) and sure enough, it was Teamviewer. I also tested opening Teamviewer and exiting it after performing the solution and it will no longer run as a process in the background.

HINT: You can always go to your Task Manager and see what is running as processes in the background.



 
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Donkeyfumbler

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Jul 18, 2014
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Yes - great timing as I assumed, having just updated to Windows 10, that it was a Windows 10 issue initially. Didn't help that it said that the last wake source was 'Unknown' each time.
 
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Paul28799

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Aug 4, 2015
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Thank you am now trying your temp fix, this was driving me mad! So glad I am not the only one experiencing this small issue. Have now rolled back to v9 and all working as normally expected.
Paul
 
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Diman82

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Dec 25, 2013
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Same problem, which is the newest version of TeamViewer (10.0.45471), uninstalled => installed the previous version + changed the TeamViewer service operation mode to 'Manual' instead of 'Automatic' just in case resolved the problem.
 
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Paul28799

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Aug 4, 2015
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After some time trying to find out what was affecting things by setting TV10 to manual start only and the PC appearing to sleep ok however I noticed the next day after reinstalling nextpvr (TV scheduling open source) that the PC started to wake from sleep after 2-3 mins, solution was to stop the service for Nextpvr and my PC sleeps fine with TV10 installed on W10 Pro, guess it's early days but that's my fix, hope it helps someone, found after closing each programme and testing sleep function.
 
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Paul28799

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Aug 4, 2015
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Having thought it was all down to nextpvr on my PC I reinstalled TV10 and PC wakes started again so have disabled start of nextpvr and rolled back to TV9 and PC sleeps and wakes as normal, guess it looks like we all need to wait until TV work it out.
 
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IrocD

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Aug 10, 2015
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10,510
Another here with this issue, and disabling all wake timers not an option for me either. I have rolled back to the version here as well, and disabled automatic updating in options. Thank you to the poster who posted this temporary workaround, and hopefully TV gets to fixing this soon.
 
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Findecano

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Aug 10, 2015
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Argh, this is horrible. They should know better, frankly. I had basically blamed Veeam's Endpoint Backup product for this as I had just installed it and thought it was trying to wake my PC even though I had told it not to. I uninstalled that and then found this thread and I see that TeamViewer updated itself on 8/8 to build 45471. Oh well, I disabled everything there is to disable without actually uninstalling, so we'll see how this goes.
 
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