PC Crashes when playing certain games

Hootla1

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Jul 31, 2015
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So, when I play certain games my PC crashes, completely turns off. How do I found out what's causing this? I'm not sure if it's the CPU, graphics card or anything. Please help.

Specs

Processor-AMD A10 Athlon 860K Quad Core
RAM-8.0GB DDR3 RAM
Graphics Card-AMD Radeon HD Sapphire 6800 Series
HD-1 WD 1TB Desktop SATA Hard Drive - OEM - Green
SSD-1 SanDisk 64GB SSD Internal 2.5" Solid State Drive SATA 6Gb/s
ASRock FM2A88X Extreme4+
 

Aladdad

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Might be your PSU, as before i had a Faulty PSU my pc would randomly reboot when i play certain games, since i changed it it never happened again.
what PSU do you have? you did not mention it.
 

Hootla1

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Jul 31, 2015
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Hi, I just put some fresh thermal compound on, and I have my CPU fan running at 100%. My CPU gets to around 62-67C when playing high demanding games. Any way I can find out if it's the CPU overheating? Thanks
 

Hootla1

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Jul 31, 2015
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Hello! I have a 'ATX Switching Power Supply' Which is 500W. The PSU is the only thing I haven't changed in this PC since I brought it
 

Hard_ware

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Temperature is ok while playing high demanding games.
Problem stopped occuring?
 

Hootla1

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Jul 31, 2015
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No, it's when I play games like 'Sniper Elite 3, The Forest and Stranded Deep'
 

Hootla1

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X-Boost is always disabled, would you reccomend me getting a new PSU?
 

akseli

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What kind of specs the power supply has? What is it's maker and model? And also, there is usually a sticker on it, stating the specs, specially the amount of amperes on the V12 line or lines is important, as "500W" really doesn't mean much. It will read something like "12V 20A", and it may have several 12V lines. But if it has negative "-12V" line, that's not important.

If the power supply is not powerful enough, it will shut down when overloaded if it has the proper overload protection. So, for that part, the behaviour you desribe would perfectly fit into weak power supply. Weak by desing, or by age and wear.

Specially if the games that do this, are very demaning.

But your CPU is nt really using a lot of power, so that most power supplies should handle it and any graphics card.

Also what is your graphics card, specific model? If you can't find it anywhere, then download GPU-Z. The high end models consume many times the amount of power than the low end 6800 series model. Just the 4 number model number is enough, manufacturer probably not important.


If the power supply could be ruled out as less probably reason, then other reason could be motherboard. It's really in practise the only other component besides PSU that can completely cut power.(unless there is some very unlikely physical damage in a bad place, making a shortcircuit causing the PSU to shutdown)

A CPU can shutdown the system too if going above a thermal thresshold, but it would throttle it's own executing far before that, making it really inpractical to ever reach unless the CPU would not have a cooler.

Graphics card, CPU, memory and others may crash the computer, but then it should remain on, or restart.
 

Hootla1

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Hi, my graphics card is 6870 and my PSu specs are:

Voltage 230V, Current 5A, Frequency 50-60Hz

 

akseli

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Here's an example.
17-182-032-15.jpg

The important numbers are the DC output, specially the 12V line/s. Above example has two positive 12V lines, each 19A.

6870 uses desent amount of power so a poor quality PSU might be overloaded.