Why could my laptop be running slowly?

Brytech

Reputable
Aug 1, 2015
15
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4,510
Okay it's my dad's laptop and I'm trying to fix it for him. He says that it is slow like when opening the internet and loading pages.

My ideas were that its our internet (which it is most likely is but I want to make sure)

I ran Windows update and got everything up to date which is was pretty out dated.

Is there anything else I can do?

How can I tell if there is back ground programs? I tried doing Ctrl +Shift + Esc but I couldn't see any other programs running.


Here is his laptop specs:

Manufacturer: Samsung Electronics

Processor: AMD A8-4500M APU with Radeon (tm) HD Graphics

RAM: 4.00 GB (3.46 usable)

System type: 64-bit Operating System, x64 based processor.


Is there anything else I can check?
 
Solution
To check for background processes press crtl + alt + delete. This will bring the task manger. Go to the startup and disable as many as you can. Second go to the processes tab and see what is running. If you see anything that is not supposed to be there then go to the control panel and uninstall the program.
To check for background processes press crtl + alt + delete. This will bring the task manger. Go to the startup and disable as many as you can. Second go to the processes tab and see what is running. If you see anything that is not supposed to be there then go to the control panel and uninstall the program.
 
Solution