Did a full factory reset on my computer and having problems

duvis

Reputable
Aug 5, 2015
1
0
4,510
hey guys i did a full factory reset of my computer because of a virus, and when i restored it everything worked fine, except for a big problem that i cant connect to the internet, i have the ethernet cable in and its just not working. its not a fault on the modem or my internet, im 99% sure the driver is not installed , just need some guidance on where i can find the correct installation for the driver. thanks in advance
P.S i lack lots of computer knowledge so if you could just simplify it for me that would be fantastic.
 

camohanna

Distinguished
Do you know your motherboard model? If so, google this then go to the manufacturers product page for your motherboard. Go to the support section and look for drivers. From there look for the ethernet driver and download it, then install.