playing a movie on external drive

Nana1025

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Aug 7, 2015
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Bought an LG external drive for my notebook. Came with a install cd. Went through the process. Connected the external drive, put the movie in. I can see the movie title on the screen, but when I push play - it doesn't do anything. Am I missing something?
 
Solution
Hey there, Nana1025!

Where are you plugging the external HDD when attempting to play that movie? I'd suggest you to try using a different computer or a different USB port and see if that will help. Another thing worth doing is checking Disk Management on your notebook to see how the external appears there.
If you have any important data on it, I'd suggest you to back it up somewhere else or on your notebook and try re-formatting the external HDD. Sometimes a simply re-format solves such mysteries.
You can check up on this tutorial from our KB if you don't know how to partition and format it: http://products.wdc.com/support/kb.ashx?id=W8Ngs8

Hope it helps! Good luck :)
SuperSoph_WD
Hey there, Nana1025!

Where are you plugging the external HDD when attempting to play that movie? I'd suggest you to try using a different computer or a different USB port and see if that will help. Another thing worth doing is checking Disk Management on your notebook to see how the external appears there.
If you have any important data on it, I'd suggest you to back it up somewhere else or on your notebook and try re-formatting the external HDD. Sometimes a simply re-format solves such mysteries.
You can check up on this tutorial from our KB if you don't know how to partition and format it: http://products.wdc.com/support/kb.ashx?id=W8Ngs8

Hope it helps! Good luck :)
SuperSoph_WD
 
Solution