system files causing BSOD? Help Please?

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AiiDynBrus

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Aug 8, 2015
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Ever since the past week i have been getting BSOD every day usually once a day, but today it happened around 3-4 times and its really getting to me i have this program called "BlueScreenView" and it shows me all the bluescreens so here is the screenshot of them.
http://www.filedropper.com/bsod1
http://www.filedropper.com/bsod2

If someone could help i would be so grateful!

Sincerely,
Aidyn
 
Solution
J
need the actual memory dmp files rather than a screen shot.

you might consider: update your network drivers,
also run cmd.exe as an admin then run
sfc.exe /scannow
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AiiDynBrus

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Aug 8, 2015
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Hi Johnbl, thankyou for your reply. sorry this is late but after i posted this i manually updated my graphics card and the next day no blue screen all day so i thought i fixed it. Turned it on today fine so far then another BSOD and this one was worse, my computer wouldn't turn on and was making a beeping noise every 2 secconds. But i will link you the memory dump files below:

http://www.filedropper.com/minidumpfiles


Sincerely,
Aidyn
 
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J

johnbl

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Nov 4, 2012
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you had a bugcheck while ventrilo was running, another while teamspeak was running, another due to key windows memory data structures corrupted. The mapping of virtual memory from your pagefile.sys to the actual location of memory was corrupted.

There can be a lot of different causes for these problems.
you have very many suspect drivers installed that can be the cause.
\SystemRoot\System32\Drivers\SmartDefragDriver.sys Mon Dec 23 02:05:52 2013
any bug in this driver could have caused the problems.
(but BIOS bugs, old driver could be providing errors to the defrag driver)

here is what i would do:
update your BIOS and the new drivers provided on the dell site:
http://www.dell.com/support/home/us/en/04/product-support/product/alienware-x51-r2/drivers

your bios is from 2013, dell just made a june 28 2015 BIOS update and new drivers.
you should pick then new drivers and BIOS update, reboot and retest.

if after the update you still get bugchecks, you can either start removing suspect software drivers.
example:
\SystemRoot\system32\drivers\DDDriver64Dcsa.sys Wed May 28 12:58:54 2014
\SystemRoot\system32\drivers\DellProf.sys Tue Nov 20 06:19:25 2012
\SystemRoot\system32\DRIVERS\hamachi.sys Thu Feb 19 02:36:41 2009
\SystemRoot\System32\Drivers\SmartDefragDriver.sys Mon Dec 23 02:05:52 2013

or you can run cmd.exe as an admin then run
verifier.exe /standard /all
to force windows to check for common driver mistakes and bugcheck if it finds a driver that is corrupting memory.
the driver name will be written in the memory dump file.

Note: use verifier.exe /reset to turn of this extra checking when you are done testing.
this procedure will only help to find a bad driver, it will not check for common hardware errors.
(memory corruption caused by bad BIOS settings,...)








 
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AiiDynBrus

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Thankyou for the reply Johnbl,

I am running the Dell System Test and it cannot run the DVD Drive Test not sure why just says "Cannot Run" anyways when this is done i will do all the steps you have said above thankyou :)

sincerely,
aidyn
 
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johnbl

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Nov 4, 2012
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confirm your system is not overheating, reset bios to defaults and run memtest86 to confirm the system memory is ok
------------
most current bugcheck shows a stack overflow in the nvidia driver
\SystemRoot\system32\DRIVERS\nvlddmkm.sys Fri Jan 18 05:22:15 2013

looks like the overflow corrupted system data structures used by windows to provide memory resources to windows drivers.

you have a old version of the nvida drivers, I would remove them and install the current version.
system uptime was less than two minutes so you will likely have to boot into safe mode.
You should also check your video and make sure its fans are working ok.

I would also rest set the BIOS to defaults and boot and run memtest86 to confirm your memory works as expected.
just in case the video driver was a victim of corruption rather than the cause of the corruption.

if your hardware is ok, then update your video driver and retest.

will look at the second bugcheck in a minute
second bugcheck (second most current one)
was a misaligned instruction pointer, this is a generally hardware or malware problem
looks like your CPU is running at the correct speed, You might confirm that it is not overheating.
the memory dump looks like it was not completed. Maybe confirm the cpu fan is working and is not clogged by dust (blow out dust from the fan)
 
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