Hi,
My computer info is in my signature. The PC works fine, but the on-board sound was a little 'muffled' and there is a little bit of noise interference when I play some games or especially when I run things like Unigine Valley.
I bought a Sound Blaster Zx, and have put it in PCIE slot 1. I started PC and ran install software but it does not install and says 'setup is unable to detect a supported product'. I went to the UEFI and chose the option to look at what was in each slot. Everything was showing as normal but PCIE1 was showing empty even though the sound card is plugged in to the motherboard.
As my graphics card is massive and uses 3 slots width, I can not access PCIE3.
How to I get the motherboard to see the soundcard please, is there some sort of setting I need to switch on?. The red LED light on the Sound Blaster is on by the way. .
I have an M.2 SSD in the M.2 Ultra slot, is this causing problems?
The BIOS version is P1.30.
OS is Windows 8.1 (all up to date)
After reading another thread I powered the machine down (unlugged it) for over 30mins and then plugged it back in and switched on. Still not detecting it though.
Here is an image of the Sound Card:-
And here is a picture of where I have the relevant devices plugged in:-
My computer info is in my signature. The PC works fine, but the on-board sound was a little 'muffled' and there is a little bit of noise interference when I play some games or especially when I run things like Unigine Valley.
I bought a Sound Blaster Zx, and have put it in PCIE slot 1. I started PC and ran install software but it does not install and says 'setup is unable to detect a supported product'. I went to the UEFI and chose the option to look at what was in each slot. Everything was showing as normal but PCIE1 was showing empty even though the sound card is plugged in to the motherboard.
As my graphics card is massive and uses 3 slots width, I can not access PCIE3.
How to I get the motherboard to see the soundcard please, is there some sort of setting I need to switch on?. The red LED light on the Sound Blaster is on by the way. .
I have an M.2 SSD in the M.2 Ultra slot, is this causing problems?
The BIOS version is P1.30.
OS is Windows 8.1 (all up to date)
After reading another thread I powered the machine down (unlugged it) for over 30mins and then plugged it back in and switched on. Still not detecting it though.
Here is an image of the Sound Card:-
And here is a picture of where I have the relevant devices plugged in:-