[SOLVED] Seagate freeagent 2 TB drive, does not mount with HD Utility shows as unformatted 4 GB drive
- Thread starter Kotetyto
- Start date
Solution
SuperSoph_WD
Glorious
- Jul 30, 2014
- 6,758
- 3
- 45,960
Welcome, Kotetyto!
I'd recommend you to try the "Repair Disk" option in Disk Utility and see if that will help you get the external properly recognized. Another thing you should try is connecting it to a different Mac and see how it will appear there. Here's a link from our KB that explains how to test the drive for issues from Disk Utility: http://products.wdc.com/support/kb.ashx?id=rztKvv
If the problem persists, it's best to contact the manufacturer's customer support for further assistance.
Best of luck!
SuperSoph_WD
I'd recommend you to try the "Repair Disk" option in Disk Utility and see if that will help you get the external properly recognized. Another thing you should try is connecting it to a different Mac and see how it will appear there. Here's a link from our KB that explains how to test the drive for issues from Disk Utility: http://products.wdc.com/support/kb.ashx?id=rztKvv
If the problem persists, it's best to contact the manufacturer's customer support for further assistance.
Best of luck!
SuperSoph_WD
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