Router lights are green, still unable to access internet

LoneWolf252

Honorable
Sep 27, 2013
20
0
10,510
Hi all !

I have a TP Link modem router (TD-W8901N 150 mbps wireless n adsl2+ modem router). My ISP had given me a phone along with the connection. But since I didnt need it, I removed the splitters and connected the phone line directly to the router. The router is just a month old.

Since the last few days, I am unable to access internet. All the lights on the device are green.

I have tried resetting the router and even powercycling. Nothing helped...

Here's the ipconfig /all info:


Windows IP Configuration

Host Name . . . . . . . . . . . . : Niki-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Local Area Connection* 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 12-B7-C3-F9-DB-03
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 52-B7-C3-F9-DB-03
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter WiFi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9485WB-EG Wireless Net
work Adapter
Physical Address. . . . . . . . . : 50-B7-C3-F9-DB-03
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1403:68ce:fe4a:ef62%4(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, August 10, 2015 5:20:17 PM
Lease Expires . . . . . . . . . . : Thursday, August 13, 2015 5:20:17 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 407943107
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-E4-43-29-18-67-B0-20-5E-EE

DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 18-67-B0-20-5E-EE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:18b2:b8a5:8a3b:a9f6(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::18b2:b8a5:8a3b:a9f6%6(Preferred)
Default Gateway . . . . . . . . . : ::
DHCPv6 IAID . . . . . . . . . . . : 201326592
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-E4-43-29-18-67-B0-20-5E-EE

NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{C6A69B79-043D-4D8D-ABB5-C66BB98F9437}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 

Joey2oo9

Distinguished
Jan 21, 2009
347
0
18,860
So ISP says it's not an issue on their side and you've confirmed your login details, yes? Try searching for ' <ISP name> TP Link router settings', maybe there's some setting you need to change on the router. If that search doesn't find anything take tplink out of the search and see if that turns up anything. If that fails contact TP Link and see what they have to say.