8GB Hardware Reserved and 3.30GB of ram Usable! Please help

xMG · Aug 11, 2015

So today i received my 8gb (2x4gb) ram which i bought off crucial.
I also have my other 4gb (2x2gb) which are also in the pc at the moment and when i open up resource manager it says "Hardware Reserved: 8905mb" and in control panel "Installed memory: 12GB (3.30 Usable)

(When i enable the ram remap option in BIOS my pc wont load past the bios splash screen)

Specs
CPU: Intel Core i3 530
GPU: GTX 650 TI
Ram: 12GB (3gb Usable)
OS: Windows 10 64-Bit - x64 Based Processor
Motherboard: Medion MS-7616
The new ram: (I used crucial scanner) 8GB Kit (4GBx2) DDR3 PC3-12800 Unbuffered NON-ECC 1.5V 512Meg x 64 : CT3731896

Things i tried
-Unticked Maximum memory in msconfig
-Moved the ram slots around
-ClearPageFileonshutdown
-Enable Ram remapping (freezes on bios splash screen)
-Googled every other possibility
-Change ram combinations
-pretty much everything :fou:

Please help

Tradesman1 · Aug 11, 2015

Does the Crucial run by itself, sounds like the two sets don't want to play - might try raising the DRAM voltage + 0.06

xMG · Aug 11, 2015

Tradesman1 :

Should i take out the old ram cards and just use the 2 new ones?

Tradesman1 · Aug 11, 2015

Try that and make sure the new run, if so we can try voltage/timing adjustments to see if we can get all to play

xMG · Aug 11, 2015

Tradesman1 :

Yeah they work by their selves, now 4gb are hardware reserved but the usable memory is still at 3.30gb

xMG · Aug 11, 2015

Soooo?

Tradesman1 · Aug 11, 2015

What CPU cooler are you using?

xMG · Aug 11, 2015

Tradesman1 :

Im not sure since this wasnt my pc (was my sisters old bfs pc and i just upgraded it) but the cooler is some AVC cooler

I THINK its this one

Tradesman1 · Aug 11, 2015

Might try loosening then snuging back down screw tight, if overly tight in a corner or side it can throw off the MC (memory controller)

xMG · Aug 11, 2015

Tradesman1 :

I don't quite understand what you meant by that

Tradesman1 · Aug 11, 2015

Turn off the rig, and loosen the screws holding the cooler in place then snug back down as evenly as you can

xMG · Aug 11, 2015

Tradesman1 :

Didn't do anything :/

xMG · Aug 11, 2015

Tradesman1 :

I think if i can get past the memory remap freeze i can get the ram to work but it freezes on the splash screen and dosent go anywhere from there, so yeah

xMG · Aug 14, 2015

Tradesman1 :

So i found out another thing, when i start my bios (all 12gb of ram inserted) its says System Memory: 3384mb

xMG · Sep 5, 2015

Forgot to mention, i contacted crucial and they sent me low density ram for free

now it works

Tradesman1 · Sep 5, 2015

Glad to hear all is well

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