Need help!! BSOD in new PC....

siddhartrhsure · Aug 11, 2015

Specs:

Asus z97 gamer pro
core i5 4690
kingston hyperx 8gb 1866 mhz
Asus strix GTX 970

Getting BSOD with 0x3b error randomly atleast once a day... Completely random. sometimes during shutdown,sometimes while closing CSGO or chrome..

Did stress test using unigine for 20 mins and gfx temp capped out at 70 C and Cpu max temp at 60 C and no BSOD during or after test. So no problem of heat. Ran memory and hardisk test and they passed..

Here is the screen of BSOD:

Any help would be really appreciated...

Thanks

sdvf · Aug 15, 2015

The bug check code is 0x0000003b, here is a link to the microsoft page:https://support.microsoft.com/en-us/kb/980932

johnbl · Aug 15, 2015

update your windows 7 RTM to windows 7 SP1 +updates or you will get bugchecks every few hours. I would also run a malwarebytes scan and see if your win32k.sys file is corrupted.
start cmd.exe as an admin then run
sfc.exe /scannow
confirm all files are not corrupted, then reboot and run the command again.
often malware will undo the fixes right after they are made.

be sure to install service pack on or you will get bugchecks every few hours.

siddhartrhsure · Aug 19, 2015

johnbl :

Ok ill update and report back... Sorry was out of my home for few days. So cant follow. But sometimes Nvidia driver pops up in bluescreen viewer,sometimes doesnt. I'll Give the dump,Please check. AM scared if its bad Gfx card

PS: checked system files and all are good..

Here is the minidump: Dump

EDIT: Thanks man.. Updated to SP1 and its been running for 3-4 days without a BSOD.. Hope it wont in the Future... Thanks a lot

Search

Need help!! BSOD in new PC....

siddhartrhsure

Reputable

johnbl

sdvf

Reputable

johnbl

Polypheme

siddhartrhsure

Reputable

TRENDING THREADS

Latest posts

Moderators online

Share this page