- Jun 11, 2015
- 16
- 0
- 10,510
To start off my issue may already be known, but will need more help digging into it. So I contacted my ISP a month ago about my terrible and high chance ping spikes. Whenever my family members connect to a device in the household I notice large amounts of ping spikes, (I have a 1.5 mb connection and sadly, that is what they can provide in my area), though when they aren't connected I usually get 100 jitter spikes and maybe even 200 jitter.
The guy on his end said that he couldn't find any issues and that if I experience these ping spikes more and more often that I should call once more.
Well I may just be on the verge of calling once more, because it is virtually impossible to game with my friends on Battlefield or Rust and or Garry's Mod with 300-900 ping.
The jitter on these spikes can go up to 450 (with other devices connected).
I also want to ask if there is anyway in convincing my ISP to move closer (don't know if this is even a possible option, just found it on the web) or to just have any upgrades in my area that would increase my connection.
I have a PK5001Z and I tried QoS, but it obviously is just pretending to have it with such basic needs. Of course though, my ping would have to get better with less devices connected, but it still spikes with no devices connected and out here my average ping is 109-170, and I live in Florida, still pretty far from the ISP office though. What I find strange though is that the wireless devices do get ping spikes often also.
I did a traceroute earlier today and these where the results (tracerouted google):
1 217.881 ms 122.944 ms 164.460 ms fl-76-3-176-1.dhcp.embarqhsd.net (76.3.176.1)
2 124.963 ms 237.831 ms 243.025 ms fl-76-2-127-57.sta.embarqhsd.net (76.2.127.57)
3 213.574 ms 194.926 ms 217.512 ms bb-ftmyflxa-jx9-02-ae0.core.centurytel.net (208.110.248.86)
4 * * *
5 * * *
6 318.049 ms 298.441 ms 229.573 ms nap-edge-04.inet.qwest.net (67.14.29.170)
7 237.630 ms 272.411 ms 283.933 ms 65.123.232.94 (65.123.232.94)
8 372.231 ms 447.977 ms 415.553 ms 209.85.253.118 (209.85.253.118)
9 426.390 ms 486.577 ms 529.527 ms 209.85.252.98 (209.85.252.98)
10 523.417 ms 537.800 ms 535.546 ms 64.233.175.15 (64.233.175.15)
11 * * *
12 256.222 ms 337.066 ms 282.574 ms yv-in-f103.1e100.net (74.125.21.103)
Many things could obviously be the culprit, but I need some insight here. Help is obviously much appreciated. I would also like to mention that my ISP from tests above could be the culprit to the spikes and so could wireless devices, though its a very small chance it could be wireless devices (since I'm wired). I could be very wrong though.
The guy on his end said that he couldn't find any issues and that if I experience these ping spikes more and more often that I should call once more.
Well I may just be on the verge of calling once more, because it is virtually impossible to game with my friends on Battlefield or Rust and or Garry's Mod with 300-900 ping.
The jitter on these spikes can go up to 450 (with other devices connected).
I also want to ask if there is anyway in convincing my ISP to move closer (don't know if this is even a possible option, just found it on the web) or to just have any upgrades in my area that would increase my connection.
I have a PK5001Z and I tried QoS, but it obviously is just pretending to have it with such basic needs. Of course though, my ping would have to get better with less devices connected, but it still spikes with no devices connected and out here my average ping is 109-170, and I live in Florida, still pretty far from the ISP office though. What I find strange though is that the wireless devices do get ping spikes often also.
I did a traceroute earlier today and these where the results (tracerouted google):
1 217.881 ms 122.944 ms 164.460 ms fl-76-3-176-1.dhcp.embarqhsd.net (76.3.176.1)
2 124.963 ms 237.831 ms 243.025 ms fl-76-2-127-57.sta.embarqhsd.net (76.2.127.57)
3 213.574 ms 194.926 ms 217.512 ms bb-ftmyflxa-jx9-02-ae0.core.centurytel.net (208.110.248.86)
4 * * *
5 * * *
6 318.049 ms 298.441 ms 229.573 ms nap-edge-04.inet.qwest.net (67.14.29.170)
7 237.630 ms 272.411 ms 283.933 ms 65.123.232.94 (65.123.232.94)
8 372.231 ms 447.977 ms 415.553 ms 209.85.253.118 (209.85.253.118)
9 426.390 ms 486.577 ms 529.527 ms 209.85.252.98 (209.85.252.98)
10 523.417 ms 537.800 ms 535.546 ms 64.233.175.15 (64.233.175.15)
11 * * *
12 256.222 ms 337.066 ms 282.574 ms yv-in-f103.1e100.net (74.125.21.103)
Many things could obviously be the culprit, but I need some insight here. Help is obviously much appreciated. I would also like to mention that my ISP from tests above could be the culprit to the spikes and so could wireless devices, though its a very small chance it could be wireless devices (since I'm wired). I could be very wrong though.
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