Display Drivers failing constantly despite many checks

Toggle sidebar Toggle sidebar
C

Chieftain

Reputable
Aug 11, 2015
19
0
4,510
I built a new computer a couple months ago now and it works fine except one major problem to do with the display driver constantly crashing and recovering or completely crashing the computer. I have another computer which I swapped from, which was a high spec gaming computer and it ran no problem till the HDD died, so I took that as time to upgrade to what was the latest parts.

My new PC has the following specs:
i7 4790K (water cooled H100i)
16G 1888MHz ram
Z971-Plus motherboard
Nvidia EVGA 980 FTW Graphics card
1 SSD 125G (for OS)
1 SSD 500G (Games)
1 HDD 4T (storage)
HX750i PSU

Often whenI am playing games and even once when I simply opened my browser the display drivers crash and instantly recover but it still means i have to close all applications to get it all running corectly. But also it sometimes crashes the computer completely too, straight to a black screen then I have to turn it off.
As I said at the start this is not the first gaming computer I have made but it is certainly the only one that is having issues.

Things I have done to try and fix the problem:
Cleared and replaced all drivers, as following steps from Nvidia and EVGA.
I have checked the ram and put the old ram in from my other computer which was exactly the same but not low profile.
I even put in my old card which was a AMD 7970 which i know works no problembut in this computer, had the same issue.
Checked the temperature and power usage at all times including when the crashes happened. Everything was perfectly normaly, nothing out of the ordinary.
Checked the BIOS to ensure all settings are correct.
Underclocked the card to see if that would stop it, but no luck.

Please any suggestions would be great.
 
Solution
vlxedits
If both cards you tried in your computer still caused the problem then we can rule out it being a faulty card. Now there are these possibilities:

Faulty PSU ( check voltages )
Other software in computer causing this ( Fresh install of windows as last resort)
When clean installing drivers, do you use DDU or driver sweeper to fully clean it?
Could also try the 980 in another system
Sort by date Sort by votes
vlxedits

vlxedits

Honorable
Aug 1, 2013
554
0
11,360
If both cards you tried in your computer still caused the problem then we can rule out it being a faulty card. Now there are these possibilities:

Faulty PSU ( check voltages )
Other software in computer causing this ( Fresh install of windows as last resort)
When clean installing drivers, do you use DDU or driver sweeper to fully clean it?
Could also try the 980 in another system
 
Upvote 0 Downvote
Solution
C

Chieftain

Reputable
Aug 11, 2015
19
0
4,510
The PSU I already checked for the voltages, thats been running fine no problem, no jumps, no spikes or anything.
Well I basically have not much software on the computer since it was a brand new computer, it certainly has nothing compared to my old computer and that ran no problem. The card and ram that were in the old computer I have used in the new one and the problem occured.
I used DDU to wipe to all.
After I found my AMD card which I know works no problem, to still have the same issue I ruled out the 980 being the problem. Especailly as I did run the 980 through the Firestrike test twice back to back with no failures.
 
Upvote 0 Downvote
C

Chieftain

Reputable
Aug 11, 2015
19
0
4,510


Gaming is definitly the main problem, it happens constantly on them. Doesnt matter which game or how intense it is etc or how little. Also yes it happened once when I opened firefox. But its mainly the gaming that it does it.
 
Upvote 0 Downvote
James Mason

James Mason

Titan
Jan 2, 2014
13,553
7
74,965
You still may not have been fixing your drivers properly, try this:

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download
 
Upvote 0 Downvote
vlxedits

vlxedits

Honorable
Aug 1, 2013
554
0
11,360



we already ruled out a bad driver install... he used ddu .
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom