Installing an OS on a new computer. Windows is looking for "a mass storage driver for installation"

Aubster

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Aug 12, 2015
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Installing an OS on a new computer. Windows is looking for "a mass storage driver for installation". I don't know if I have to download/update drivers? How do I "Load driver to provide a mass storage for installation"? Also, I can't use disks. USB is my only option?
 

Aubster

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Aug 12, 2015
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@Grandmaster I'm installing windows 7 from a USB, and would have to do the same if I needed to upgrade/download my drivers? Motherboard is an ASRock Z97 Anniversary.
 

NEmpire95

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Aug 12, 2015
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Hi,

When you start the computer press the del key several times until you boot into the BIOS. From there you should be able to go into advanced settings and see the hard drive. It will tell you what it is currently formatted as, try changing it to ahci if it's in RAID or something. Also you would find chipset drivers under your motherboards website (don't know why I said Intel although they might be available there).