Can i use stress test software to check if the laptop is fixed?

la chupacabra

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Apr 26, 2014
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Hello All,
I have my friend's laptop that is occasionally crashing with BSOD.
I checked RAM, HDD, run antivirus and it seems all fine. Also laptop didn't crash even once running around 48 hours.
1. How can I test motherboard? Can I use stress test like Prime95 or PassMark to do this?
2. If laptop still has a problem will stress test induce BSOD?
3. Is it safe to use it?
4. Which stress test software is the best?
 
Solution
Hi,

1. Prime95 can test CPU/RAM functionality but it doesn't do anything to prove your main HDD/SSD is fine or whether you have any corrupted software or compatibility issues causing crashing.

2. Prime95 can cause a system that's prone to overheat to crash right away. In fact, it's mainly a tool I use as a worst-case scenario for overheating.

3. Other testing:
a) HDD/SSD diagnostics from drive manufacturer
b) CPU diagnostics (not sure if Prime95 tests everything). Not sure about AMD, but for INTEL:
https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool-64-bit-

c) Game benchmark in a loop (since that stresses the GPU as well as CPU)

Summary:
If you run Memtest, CPU diagnostics like Prime95/Intel, a game...
Prime95 is good for testing heat related problems, CPU and RAM. However even if it errors or crashes you still probably won't know why it crashed, or had errors. I would start with memtest to test the RAM, then try Prime95 if you want.

How did you check the RAM? Memtest?

You can use stress testing software on laptops, that's no problem.

Have you checked the logs to see what BSOD code he is getting? Many times these codes will point you in a direction.
 

la chupacabra

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Apr 26, 2014
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I used memtest and RAM was fine. I couldn't check the code because when I was testing the laptop it did't crash even once, but I'm pretty sure when I return it it to the owner it will crash very soon.
 
Hi,

1. Prime95 can test CPU/RAM functionality but it doesn't do anything to prove your main HDD/SSD is fine or whether you have any corrupted software or compatibility issues causing crashing.

2. Prime95 can cause a system that's prone to overheat to crash right away. In fact, it's mainly a tool I use as a worst-case scenario for overheating.

3. Other testing:
a) HDD/SSD diagnostics from drive manufacturer
b) CPU diagnostics (not sure if Prime95 tests everything). Not sure about AMD, but for INTEL:
https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool-64-bit-

c) Game benchmark in a loop (since that stresses the GPU as well as CPU)

Summary:
If you run Memtest, CPU diagnostics like Prime95/Intel, a game benchmark in a loop (like 3DMark2001 which you can find for free), and test the HDD/SSD then it's likely your HARDWARE is fine though that's not 100% proof.

*Thus, at that point unfortunately I'd be recommending reinstalling Windows, though you may wish to consider upgrading to Windows 10.

**Windows 10 is however still new and has some freezing issues for many people of its own. If your crashing is not frequent and you are considering W10 then I'd wait a few more weeks.

W10 and drivers:
a) Video driver: check this immediately (AMD, NVidia, Intel as appropriate)
*WARNING: If you use two GPU's (such as an Intel iGPU + NVidia GPU) and thus need a tool like NVidia Optimus I'm not certain how that works in terms or upgrading.

b) Other: IR (remote) and Card Reader drivers are other drivers that often don't work. Basically test everything on your laptop. In some cases using the Windows 8 or 7 drivers (or even Vista) will work.

c) Intel whatever - install the Intel driver tool from Intel's support site and run it

d) REALTEK audio - go to Realtek's site and navigate to the appropriate software and install. Likely your audio works fine but this is almost always a newer version which may fix some issues.

Other testing:
Burn an Ubuntu or similar DVD and run direct from DVD (do not install). If that never crashes then you can guess that your Windows issue is either SOFTWARE related or the physical HDD/SSD it's installed to.
 
Solution