Shogun 2 Crash Windows 10

Matthew-san · Aug 13, 2015

I'm having an issue with Shogun 2 where the game will start to lad and then crash after about 25-30 seconds. I don't really have any clue why it's crashing. Here are my system specs:

OS: Windows 10 Home 64-bit
MOBO: ASRock Z97 Extreme3
CPU: i5-4690k
GPU: ASUS Strix 970
RAM: Corsair Vengeance Black 8GB 1600 MHz
PSU: EVGA 600B

James Mason · Aug 13, 2015

Are you using any mods?
It works for me on windows 10.

Try properly reinstalling your drivers:

If you have graphics or driver issues, one of the most common fixes is a clean uninstall and removal of your graphics drivers.

To uninstall your drivers, first download and run Display Driver Uninstaller, and follow it's recommendations of booting into safe mode and ect.
(This is a direct download link so you don't grab the wrong version)
http://www.guru3d.com/files-get/display-driver-uninstaller-download,20.html

You'll download a compressed file called "[Guru3D.com]-DDU.zip"
Right click and choose extract.
Go into the folder and run the DDU v##.##.exe
This will extract more files to this folder.
Run Display Driver Uninstaller.exe
Choose Yes when it asks you to boot into SafeMode.
After you've rebooted into safe mode.
When DDU comes up, if it hasn't selected your GPU manufacturer (Nvidia/AMD/Intel) then choose it from the drop down list
Press the Clean and Restart option
If a window comes up asking to disable the Windows automatic installation of display drivers click yes.

After (or before removing the old drivers, just put the new ones on the desktop or somewhere handy) rebooting back into Windows, manually download the latest drivers from Nvidia or AMD, don't use auto detect, choose you GPU model and OS from the drop down lists.
Nvidia: http://www.nvidia.com/Download/index.aspx?lang=en-us
AMD: http://support.amd.com/en-us/download

Matthew-san · Aug 13, 2015

I'm not running any mods. I just installed it on a practically brand new gaming computer I built for a friend. I also have Shogun 2 on my personal gaming rig and it has the exact same problem. I'll probably try a few other things first before trying what you said because that looks like an extensive amount of work but thank you for all the information. It may prove very helpful if I can get it running.

Matthew-san · Aug 13, 2015

I uninstalled the old driver and installed the new driver just like you said but unfortunately Shogun 2 is still crashing at the loading screen when you first start it up. Not really sure what else to try. Any other ideas would be a great help

.

Steven_40 · Jan 17, 2016

Matthew-san :

Hi, if you are using McAffee, go to the Apps or the Programs folder in Settings (within Control Panel), search for "McAffee" or however it is spelt and uninstall the McAffee Web Adviser. You only need to remove this section of McAffee (it is not enough to just disable it). What is occurring is that McAffee is erroneously flagging the Shogun 2 Encyclopaedia as an anomaly, and shutting down Shogun 2 as protection. If you do this your game will work again.

Hope this helps!

Matthew-san · Jan 17, 2016

Thanks Steven_40! It had been months since I started this thread and I had already given up on trying to get Shogun 2 to run but I did what you said and now the game works perfectly

. A friend of mine was also having the same problem and he uses Mcafee Antivirus as well so now I can help him get his game running. Thanks again!

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