Windows broke my computer

billy4564

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I updated windows 7 on my computer and it won't load back up. I have done this previously but it always crashes on start up and made me go back to an earlier date. Now it's not even letting me go back to an earlier date and it won't let me start windows normally and the startup repair fails. Is there any way I can fix this?
 

billy4564

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no i havent tried with the disk but i have tried startup repair but when it does it it always says that it cant fix it autmatically anf i have no clue what this means
 

billy4564

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Well basically what it does is, loads up and I get the choice to either go to start up repair or load it normally, if I press on the normally option it will load and then take me back to that same screen, If I choose the start up repair one, it will load it up but the start up repair won't do anything and it will come up saying 'start up repair can't fix this computer automatically' and then I have the choice to restart or shut down, it's like a huge cycle, as I said, this only happened when windows forced me to update my windows 7. It has done it twice before but I just did start up repair and it worked and reset to an earlier date but this time it won't let me.
Is that enough detail or do you need more?
 

tman1

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Jan 18, 2009
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Ok, at the command prompt, let's try these 3 commands:

bootrec /fixboot

bootrec /fixmbr

bootrec /rebuildbcd

You should see one of the following messages at the command line.

Option 1
Scanning all disks for Windows installations.
Please wait, since this may take a while...
Successfully scanned Windows installations.
Total identified Windows installations: 0
The operation completed successfully.

Option 2
Scanning all disks for Windows installations.
Please wait, since this may take a while...
Successfully scanned Windows installations.
Total identified Windows installations: 1
[1] D:\Windows
Add installation to boot list? Yes<Y>/No<N>/All<A>:

If you see:

Option 1: Move on to Step 5. This result most likely means that Windows installation data in the BCD store exists but bootrec couldn't find any additional installations of Windows on your computer to add to the BCD. That's fine, you'll just need to take a few extra steps to rebuild the BCD.

Option 2: Enter Y or Yes to the Add installation to boot list? question, after which you should see a The operation completed successfully message, followed by a blinking cursor at the prompt.

5. Since the BCD store exists and lists a Windows installation, you'll first have to "remove" it manually and then try to rebuild it again.

At the prompt, execute the bcdedit command as shown and then press Enter:
bcdedit /export c:\bcdbackup
The bcdedit command is used here to export the BCD store as a file: bcdbackup. There's no need to specify a file extension.

The command should return the following on screen:
The operation completed successfully.
meaning the BCD export worked as expected.

At this point, you need to adjust several file attributes for the BCD store so you can manipulate it.

At the prompt, execute the attrib command exactly like this:
attrib c:\boot\bcd -h -r -s
What you just did with the attrib command was remove the hidden, read-only, and system attributes from the file bcd. Those attributes restricted the actions you could take on the file. Now that they're gone, you can manipulate the file more freely - specifically, rename it.

To rename the BCD store, execute the ren command as shown:
ren c:\boot\bcd bcd.old
Now that the BCD store is renamed, you should now be able to successfully rebuild it, as you tried to do in Step 3.

Note: You could delete the BCD file entirely since you're about to create a new one. However, renaming the existing BCD accomplishes the same thing since it's now unavailable to Windows, plus provides you yet another layer of backup, in addition to the export you did in Step 5, if you decide to undo your actions.

Try rebuilding the BCD again by executing the following, followed by Enter:
bootrec /rebuildbcd
which should produce this in the Command Prompt window:
Scanning all disks for Windows installations. Please wait, since this may take a while... Successfully scanned Windows installations. Total identified Windows installations: 1 [1] D:\Windows Add installation to boot list? Yes<Y>/No<N>/All<A>:
meaning that the BCD store rebuild is progressing as expected.

At the Add installation to boot list? question, type Enter Y or Yes, followed by the Enter key.

You should see this on screen:
The operation completed successfully.
meaning that the BCD rebuild is complete.

10. Restart your computer.

Assuming that an issue with the BCD store was the only problem, Windows should start as expected.
 

tman1

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I should have edited that - the options are more like possibilities. You'll get 1 or the other. If you get option 1, then proceed with the steps starting at 5.
If you get option 2, select yes and restart the computer.
 

billy4564

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I did all of this and it worked but it comes up with 'safe mode'
'Safe mode with networking'
'Safe mode with command prompt'
'Last known good configuration (advanced)'
'Start windows normally'
But when I press start windows normally it goes black and returns me to that screen
Thank you for all your help so far
 

billy4564

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Also at the top it says that a recent hardware change might be the cause,
And tells me to put the windows installation did and restart it, then choose my language and click next, and then click repair my computer, shall I do this??
 

billy4564

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It just comes up with
'safe mode'
'Safe mode with networking'
'Safe mode with command prompt'
'Last known good configuration (advanced)'
'Start windows normally'
And then it won't do anything after
 

tman1

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You will see that anytime you have this or similar problems.

As for using the Windows disc for the startup repair, it won't work any better than what you tried before.

Were any of the files in the regback folder size 0?