temp rises very high on i7 4790k

Omarj Jouma · Aug 15, 2015

i was playing outlast and my pc shut down because the temp of the cpu got to 100c , how can i fix it ?
i have a corsair h100i water cooler and gtx780

1LiquidPC · Aug 15, 2015

Did you just install the H100i? If so, most likely a bad mount and not making good contact with the IHS on the CPU. Is the pump working/fan spinning on the radiators? Double check your wiring install/speeds settings for the pump and fans.

Omarj Jouma · Aug 17, 2015

1LiquidPC :

yeah i installed the software and all and there is even a program that tells you the temp and loads of the gpu , cpu , motherboard and it says all the other fans are working fine , and idk how to check the wiring and if its fixed on the inside ( hardwarei ) because ive never built a pc before

1LiquidPC · Aug 17, 2015

I would still try to dismount the cooler completely from the CPU, and reattach. If all yours fans,ect. are fine, you might not have it attached correctly. Also, what are your temps in Coretemp vs. the software that your currently using?

KeelinTy · Aug 17, 2015

What motherboard do you have and is the CPU overclocked?

Omarj Jouma · Sep 1, 2015

turns out there is one screw missing out of 4 and when i apply pressure on that corner ( with my fingers ) the temp lowers 10-15 c , never knew one screw can fuck up a pc , i spoke with corsair and theyre not helping , idk where to get that screw from now

1LiquidPC · Sep 1, 2015

If you just got it, maybe an RMA and quick replacement. What did Corsair say? Back a few years when I bought an 800D, the CPU backplate arrived broken. I contacted their CS department, and they replaced at no charge in a few days.

Omarj Jouma · Sep 2, 2015

1LiquidPC :

can you send me a link if possible
because i dont understand corsairs website
as there is no live chat ( or i just cant find it )
and i dont think theyre gonna ship a screw ...

1LiquidPC · Sep 2, 2015

I believe I just went here, and made an account. https://corsair.secure.force.com. there was a section to type up a problem description. They got back to me asking what address to send part to. I'd think if your polite about it, there's a good chance they'll take care of it.

Omarj Jouma · Sep 2, 2015

1LiquidPC :

i did that too bro and they havent replied yet ( i sent it 2 days ago )

Omarj Jouma · Sep 2, 2015

1LiquidPC :

i just found out that not just a screw is missing but this kind of screw doesnt fit on that corner as i took out one the 3 screws and tried to place on the 4th corner and it wouldnt fit ... ive been trying to fix it for half an hour and then put the scrw back to its original corner in 2 minutes...
does that mean i have to replace the entire cooler?

1LiquidPC · Sep 2, 2015

Can you provide a picture of what's going on? If it was manufactured incorrectly, Corsair should def. replace the unit.

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temp rises very high on i7 4790k

Omarj Jouma

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Omarj Jouma

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KeelinTy

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Omarj Jouma

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