New GPU causes driver crash

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poke413

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Aug 17, 2015
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I bought my pc with a Nvidia gtx 760 about 2 years ago, never had any issues.

Recently upgraded to a Nvidia gtx 970 to enjoy The Witcher 3 on Ultra settings. On average, every other day my video driver would crash. Sometimes after many hours of gaming and sometimes just a few minutes in. The crash causes my pc to become completely unresponsive, with no detection of mouse or keyboard commands. A hard restart is my only remedy.

Also, just recently re-subbed my wow account and the driver has crashed twice so far after a few hours of gaming, so it's not just a Witcher 3 problem.

I always run RivaTuner in the background with an in-game display. My GPU never goes above 70C, so it's not a heat issue. The only thing I can think of is that it may be a power issue, though I have the recommended 500W PSU. The GPU was a factory overclocked card also, maybe that could have something to do with it as well?

Appreciate any helpful response.

ASUS Desktop PC G10AC Series
Windows 10 Home (I had windows 8.1, both OS's resulted in the driver fail)
Intel Core i7-4770 CPU @ 3.40 GHz
RAM 16GB
EVGA GeForce GTX 970
PSU 500W
 
Solution
hang-the-9
Could be video card, could be the power supply. Since you tried this on two different operating systems it's pretty safe to rule out software.

Just because it's a 500 watt power supply does not mean it's a good 500 watt power supply that is stable or produces the power it is rated for or one that is now not working properly. You need to test the video card in another system, test another card with same power use in yours, or try a different power supply.
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hang-the-9

hang-the-9

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Mar 25, 2010
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Could be video card, could be the power supply. Since you tried this on two different operating systems it's pretty safe to rule out software.

Just because it's a 500 watt power supply does not mean it's a good 500 watt power supply that is stable or produces the power it is rated for or one that is now not working properly. You need to test the video card in another system, test another card with same power use in yours, or try a different power supply.
 
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Solution
Mysticking32

Mysticking32

Honorable
Sep 28, 2014
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I'm thinking it's the video card considering your old psu was working correctly before the new gpu. But it could be the psu.

Go into windows event logs and see what error you're getting. Are you getting the display driver has stopped responding error or are you getting the kernel event power 41 error?

From what I can tell right now it seems to be a gpu problem.

However in the past ram has also caused a lot of problems. Test your memory for errors with memtest also.

Good luck
 
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