Just got a new modem-router all-in-one. This one, specifically.
My dad's old single-band laptop and my mom's old single-band phone are the only devices that seem to be able to get onto the 2.4Ghz band.
When we try connecting to the 2.4Ghz band with dual-band capable devices, they are kicked off, and if they have been on the 5Ghz band before, they will automatically be pushed onto that one.
The biggest issue this causes is that some of the devices we use on our home network are too far away to get a good consistent connection on the 5Ghz, so they need the range of the 2.4Ghz, but every time they try to connect, they get booted.
We would like to avoid the range extender option if possible. Should we not be able to connect to the 2.4Ghz band with dual-band capable devices? Is that not the point of dual-band? Being able to connect to either one, depending on the devices specific need?
Any help would be much appreciated, thanks in advance.
My dad's old single-band laptop and my mom's old single-band phone are the only devices that seem to be able to get onto the 2.4Ghz band.
When we try connecting to the 2.4Ghz band with dual-band capable devices, they are kicked off, and if they have been on the 5Ghz band before, they will automatically be pushed onto that one.
The biggest issue this causes is that some of the devices we use on our home network are too far away to get a good consistent connection on the 5Ghz, so they need the range of the 2.4Ghz, but every time they try to connect, they get booted.
We would like to avoid the range extender option if possible. Should we not be able to connect to the 2.4Ghz band with dual-band capable devices? Is that not the point of dual-band? Being able to connect to either one, depending on the devices specific need?
Any help would be much appreciated, thanks in advance.
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